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Average Ratings 1 Rating
Description
Serri combines the power of WhatsApp Business API with AI-driven CRM tools to help companies engage customers more effectively. It allows organizations to automate marketing campaigns, sales funnels, and customer support through voice or text prompts, eliminating repetitive manual tasks. The platform’s features include email marketing, centralized message management, analytics dashboards, and seamless campaign tracking across WhatsApp and other channels. Businesses benefit from personalized engagement powered by behavioral insights, leading to higher retention and customer loyalty. With 24/7 support and a sleek, user-friendly interface, Serri makes advanced automation accessible for growing startups and established enterprises alike. Customer testimonials highlight its role in boosting productivity, managing high lead volumes, and enabling rapid response during critical situations. As a trusted partner across industries from fintech to edtech, Serri has become a go-to solution for scalable, reliable communication. By transforming WhatsApp into a full-featured CRM, it empowers businesses to focus less on logistics and more on relationships.
Description
Techmits Connect serves as a WhatsApp Business platform tailored for customer support, sales, and marketing teams. This innovative solution consolidates chats from connected WhatsApp Business accounts into a centralized inbox, allowing team members to assign conversations and access chat history, quick replies, contact details, groups, and customizable fields. Companies can develop targeted campaigns utilizing pre-approved message templates, oversee opted-in contacts, and monitor both delivery rates and engagement levels. Advanced workflow tools enable AI-enhanced auto-replies with the option for human intervention, automated reminders, customer journey mapping, and messages triggered by pipeline events. Furthermore, the platform includes a chat widget for websites, integration with Shopify, REST APIs, and webhooks, along with an Android application for seamless conversation and contact management. Techmits Connect operates on Meta’s official WhatsApp Business Platform and Cloud API, with WhatsApp messaging fees being billed directly to Meta. Users can access a free plan, and they have the opportunity to explore premium features for a trial period of 14 days, making it an attractive option for businesses looking to enhance their communication strategies. This combination of features ensures that companies can efficiently manage their customer interactions across various channels.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
A free plan is available. Paid features include a 14-day trial. WhatsApp messaging charges are billed separately by Meta.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Serri Tech Labs Private Limited
Founded
2020
Country
India
Website
www.serri.ai/home/
Vendor Details
Company Name
Techmits
Founded
2018
Country
India
Website
www.techmits.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No