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Description
SequriX is a comprehensive cloud-based security management platform aimed at modernizing and optimizing essential functions for security personnel and service companies, eliminating the need for paper, spreadsheets, and manual tasks through a unified digital workflow. This robust software includes a variety of interlinked features such as a mobile patrol and guard tour system that facilitates effective routing and incident documentation, intelligent guard dispatch and alarm response capabilities that enhance reaction times, static security solutions with a digital logbook and incident reporting functions, contract management that centralizes client and asset information along with automated pricing and invoicing features, customer reporting that offers customizable automated reports and a dedicated client portal, and efficient task and shift scheduling with real-time updates and drag-and-drop functionality. Users can access all these features seamlessly from their mobile devices, tablets, or desktops, with added support for offline use through a dedicated guard app, ensuring that security operations remain efficient and effective at all times. Furthermore, SequriX empowers security providers to adapt to emerging challenges by harnessing technology to improve their operational effectiveness and client satisfaction.
Description
Servicetrac empowers service contractors across the cleaning, security, and facilities management industries to fulfill their commitments to clients effectively. By managing everything from tasks and incidents to tours and patrols, as well as assessing the quality of services rendered, Servicetrac enhances performance, minimizes costs and risks, and boosts customer satisfaction. With its centralized platform, users gain improved oversight of field operations and team activities, complemented by service-level insights that inform strategic decisions and help meet Service Level Agreements (SLAs). Additionally, Servicetrac captures data in real-time, providing alerts for critical updates, which enables proactive, data-informed decision-making to mitigate risks and ensure high-quality customer service. Furthermore, the system promotes SLA compliance and effective service delivery by allowing mobile audits and inspections at client locations, while aggregating essential data to a central hub for streamlined management. This comprehensive approach not only enhances operational efficiency but also empowers contractors to build stronger relationships with their customers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SequriX
Founded
2013
Country
Netherlands
Website
www.sequrix.com
Vendor Details
Company Name
TEAM Software
Founded
1989
Country
United States
Website
teamsoftware.com/software/servicetrac/
Product Features
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management