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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.

Description

We provide a way for you to listen to your customers' feedback daily, utilizing your data. For over two decades, Tibersoft has dedicated itself to every facet of the foodservice supply chain, including operators, distributors, and manufacturers. This extensive knowledge enables us to deliver exactly what you need to flourish in a challenging marketplace. With Tibersoft, you gain access to a comprehensive database of operator data at the location level, covering foodservice, convenience stores, military, and off-premise insights. This empowers you to leverage the collective expertise of the entire industry. Tibersoft allows you to pinpoint precisely where and how your marketing funds are allocated. You can swiftly and effortlessly analyze claims, detect instances of double-dipping, and correct inaccuracies in billing to enhance the effectiveness of your trade promotions. Additionally, Tibersoft reveals significant foodservice accounts that may present untapped opportunities. This means you can now access detailed ship-to data at specific locations, helping you identify potential for up-selling and cross-selling that will ultimately boost your sales productivity. By harnessing these insights, you can optimize your strategies and maximize your revenue potential.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sentiment Search

Founded

2019

Country

United Kingdom

Website

www.sentimentsearch.com

Vendor Details

Company Name

Tibersoft

Founded

1996

Country

United States

Website

www.tibersoft.com

Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Product Features

Food Service Distribution

Costing
Customer Management
Import / Export Management
Inventory Management
Lot Tracking
Order Management
Picking & Routing
Purchasing
Quotes / Estimates
Traceability
Vendor Management
Warehouse Management

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Alternatives

Alternatives

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