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Description
Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.
Description
We provide a way for you to listen to your customers' feedback daily, utilizing your data. For over two decades, Tibersoft has dedicated itself to every facet of the foodservice supply chain, including operators, distributors, and manufacturers. This extensive knowledge enables us to deliver exactly what you need to flourish in a challenging marketplace. With Tibersoft, you gain access to a comprehensive database of operator data at the location level, covering foodservice, convenience stores, military, and off-premise insights. This empowers you to leverage the collective expertise of the entire industry. Tibersoft allows you to pinpoint precisely where and how your marketing funds are allocated. You can swiftly and effortlessly analyze claims, detect instances of double-dipping, and correct inaccuracies in billing to enhance the effectiveness of your trade promotions. Additionally, Tibersoft reveals significant foodservice accounts that may present untapped opportunities. This means you can now access detailed ship-to data at specific locations, helping you identify potential for up-selling and cross-selling that will ultimately boost your sales productivity. By harnessing these insights, you can optimize your strategies and maximize your revenue potential.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sentiment Search
Founded
2019
Country
United Kingdom
Website
www.sentimentsearch.com
Vendor Details
Company Name
Tibersoft
Founded
1996
Country
United States
Website
www.tibersoft.com
Product Features
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Product Features
Food Service Distribution
Costing
Customer Management
Import / Export Management
Inventory Management
Lot Tracking
Order Management
Picking & Routing
Purchasing
Quotes / Estimates
Traceability
Vendor Management
Warehouse Management
Food Service Management
Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking