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Description
Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.
Description
Thirdeye is designed to help marketers command their brand presence in the emerging AI-driven search landscape. As tools like ChatGPT, Claude, Gemini, and Perplexity shape consumer decisions, Thirdeye ensures your brand narrative remains accurate and visible. The platform tracks AI mentions, evaluates sentiment, and detects competitor spikes so teams can act immediately to safeguard reputation. Its unique prompt optimization feature allows marketers to influence how AI engines present their brand, creating consistency across generative platforms. Through alerts, dashboards, and interactive analytics, Thirdeye delivers actionable intelligence that enables smarter, faster decisions. Case studies show how brands have increased AI referrals, boosted share of voice, and generated direct business growth within weeks of use. Beyond visibility, Thirdeye empowers competitive advantage with benchmarking tools to identify gaps and outperform rivals. Built for performance-oriented marketing, it blends proactive monitoring with strategic insights that transform AI visibility into measurable results.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ChatGPT
Claude
Gemini
Perplexity
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$79/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sentiment Search
Founded
2019
Country
United Kingdom
Website
www.sentimentsearch.com
Vendor Details
Company Name
Thirdeye
Founded
2022
Country
India
Website
www.usethirdeye.com
Product Features
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics