Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.
Description
SentimentStack is a powerful AI visibility platform that enables brands to monitor and enhance their presence across leading AI engines and search environments. It tracks how frequently a brand is mentioned in responses generated by platforms like ChatGPT, Claude, Gemini, Perplexity, and Google, providing a comprehensive view of digital visibility. The platform delivers real-time analytics, including visibility scores, ranking positions, and competitor comparisons, all within a single dashboard. Users can run prompt analysis to understand how AI systems respond to customer queries and identify opportunities for improvement. SentimentStack also supports controlled experiments, allowing teams to test strategies, measure results, and validate what drives visibility growth. Its built-in knowledge context engine creates a centralized repository of brand information, ensuring all insights and recommendations are aligned with the brand’s identity. Additional features such as citation tracking and content auditing help uncover gaps and optimize content performance. The platform also includes automated alerts to notify users of changes in rankings or competitor activity. With its ability to integrate AI insights and actionable data, SentimentStack empowers teams to make informed decisions. It simplifies the complexity of AI-driven search visibility and turns it into a measurable, manageable process. Ultimately, it helps brands stay competitive in an evolving digital landscape dominated by AI.
API Access
Has API
No
API Access
Has API
No
Integrations
ChatGPT
No
Claude
No
Gemini
No
Google AI Overviews
No
Microsoft Copilot
No
Perplexity
No
Integrations
ChatGPT
Yes
Claude
Yes
Gemini
Yes
Google AI Overviews
Yes
Microsoft Copilot
Yes
Perplexity
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$79/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Sentiment Search
Founded
2019
Country
United Kingdom
Website
www.sentimentsearch.com
Vendor Details
Company Name
SentimentStack
Founded
2026
Country
Australia
Website
sentimentstack.com
Product Features
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Product Features
Competitive Intelligence
Alerts/Notifications
No
Benchmarking
No
Competing Product Analysis
No
Keyword Tracking
No
Social Media Monitoring
No
Trend Analysis
No
Website Monitoring
No