Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SentiLink's innovative technology is designed to fight against synthetic fraud, where counterfeit identities are manufactured to deceive financial institutions and governmental bodies. By utilizing our real-time API, we are able to detect fictitious applicants during the onboarding process, effectively safeguarding your financial interests. Our proprietary, patent-pending soft-clustering technology, combined with extensive industry expertise, enables us to pinpoint fraudulent applications by analyzing statistical irregularities. These deceptive actors often target various lenders, and SentiLink is equipped to highlight suspicious patterns of behavior to shield your organization from potential losses. Furthermore, our security measures undergo annual audits and comply with EI3PA, SOC-2, and PCI standards. We also maintain rigorous security protocols, including regular audits, vulnerability assessments, and penetration testing to align with best security practices. With SentiLink, clients can have confidence that their data is safeguarded throughout its entire lifecycle, ensuring a robust defense against fraud. Ultimately, our commitment to security not only protects your institution but also enhances trust between you and your customers.
Description
GovQA's software for managing Public Records Requests is the leading choice for state and local government entities, outpacing all competitors in handling Freedom of Information Act (FOIA) requests. Our innovative, patent-pending features, such as in-line deflection that presents detailed information prior to request submission, effective duplicate request identification, and a structured tiered processing system, significantly minimize repetitive tasks, reduce the risk of errors, and facilitate seamless collaboration among involved parties. If you're facing challenges related to public records, we offer a robust solution! The GovQA platform integrates our extensive expertise, rules engine, workflow capabilities, and payment systems to deliver a holistic Public Records Software Management System tailored to the unique requirements of every department. With our groundbreaking deflection tools, essential information is readily accessible before any formal request is made, streamlining the entire process. By choosing GovQA, organizations can enhance efficiency and transparency in their public records management.
API Access
Has API
API Access
Has API
Integrations
Effectiv
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SentiLink
Founded
2017
Country
United States
Website
www.sentilink.com
Vendor Details
Company Name
WebQA
Founded
2000
Country
United States
Website
www.webqa.net
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management