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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Sensebase offers a comprehensive cloud-based platform designed specifically for small IT service providers and managed service providers, integrating a variety of functionalities such as ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal, and a password vault. This all-in-one solution allows technicians to manage Microsoft 365 mailboxes, interact with clients via WhatsApp Business, synchronize appointments with Outlook, and streamline invoicing through SnelStart and e-invoicing. Additionally, both Windows and macOS agents facilitate device monitoring and updates, while a dedicated Windows application enables clients to report issues and authorize remote access. Each subscription encompasses all features, supports an unlimited number of clients and devices, and includes a dedicated virtual private server hosted in a data center located in the Netherlands. Pricing begins at €175 per month for 1–3 technicians, excluding VAT, with options for higher fixed monthly tiers available. A 30-day trial period is offered to potential users. Currently, the product interface is available in Dutch, but there are plans to introduce English screens soon, enhancing accessibility for a broader audience.

Description

Wegweiser serves as a versatile SaaS platform tailored for both managed service providers and IT departments, enhancing remote monitoring and management (RMM) systems with added endpoint intelligence. Utilizing agents compatible with Windows, Linux, and macOS, it gathers essential device telemetry to analyze various aspects such as system performance, security measures, application usage, network metrics, software inventory, and patch management status. The user-friendly console effectively consolidates insights and health scores for devices, groups, organizations, and tenants, incorporating onboarding evaluations, trend analysis, alerts, reporting features, and compliance control mappings. Technicians benefit from AI-assisted chat, which aids in exploring findings and determining probable causes of issues. Additionally, the platform includes browser-based terminal access and remote-control functionalities to facilitate endpoint management. Wegweiser seamlessly integrates with select help-desk and RMM solutions, allowing for the distribution of alerts via Slack, Microsoft Teams, email, or webhooks. This platform is specifically designed to assist MSPs overseeing various client environments while simultaneously providing internal IT teams with enhanced visibility and control alongside their existing RMM tools. With its comprehensive features, Wegweiser empowers users to streamline their operations and improve overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Kaseya VSA No 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams No 
Model Context Protocol (MCP) Yes 
Slack No 
SnelStart Yes 
WhatsApp Yes 
Zammad No 

Integrations

Kaseya VSA Yes 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft Teams Yes 
Model Context Protocol (MCP) No 
Slack Yes 
SnelStart No 
WhatsApp No 
Zammad Yes 

Pricing Details

€175/month
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Trial Yes 
Free Version No 

Pricing Details

$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Digisens

Founded

1994

Country

Netherlands

Website

sensebase.eu/

Vendor Details

Company Name

Old Forge Technologies

Founded

2020

Country

United Kingdom

Website

wegweiser.tech/

Product Features

RMM

Deployment Management No 
For MSPs No 
IT Asset Management No 
Mobile Access No 
Network Monitoring No 
Patch Management No 
Real-time Alerts No 
Remediation Management No 

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Alternatives

No Alternatives

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