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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Selten HMS is a comprehensive software solution designed for managing hospital operations and clinical activities in both hospitals and clinics. It integrates various functions such as patient registration, appointment scheduling, outpatient (OPD) visits, inpatient (IPD) admissions, billing processes, pharmacy inventory management, lab orders, test results, and clinical workflows into a unified system. This interconnected approach allows care teams to seamlessly track a patient’s journey from initial registration, through consultation and treatment, to discharge and billing, all while utilizing shared patient data efficiently. Hospital administrators benefit from extensive reports and analytics that facilitate the review of appointments, bed occupancy, operational activities, and financial transactions. The software is tailored for diverse teams including front-desk personnel, clinical staff, pharmacy departments, laboratory technicians, and administrative roles, and is versatile enough to support operations from a single clinic to multi-branch networks. Additionally, Selten HMS is part of the SeltenONE suite, enabling integration with the vendor's CRM, HRMS, and ERP systems as organizations enhance their use of the platform, thereby streamlining operational efficiency across all departments. This interconnected approach not only simplifies workflows but also enhances overall patient care quality.

Description

SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

₹299/user/year
The Starter plan costs ₹299 per user per year for 1–5 users and up to 20 beds. Growth costs ₹599 per user per year for 6–25 users and up to 100 beds, and Pro costs ₹999 per user per year for 26–100 users and up to 500 beds. Enterprise pricing is custom.
Free Trial Yes 
Free Version No 

Pricing Details

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Selten Technologies

Founded

2019

Country

India

Website

www.seltenone.com

Vendor Details

Company Name

Surgy Innovation Labs

Founded

2020

Country

India

Website

surgy.health/products/surgy-frontdesk

Product Features

Hospital Management

Accounting Integration No 
Appointment Management No 
Appointment Scheduling No 
Bed Management No 
Billing & Invoicing No 
Claims Management No 
In-Patient Management No 
Inventory Management No 
Medical Billing No 
Out-Patient Management No 
Patient Records Management No 
Physician Management No 
Policy Management No 
Revenue Management No 

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