Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Selten HMS is a comprehensive software solution designed for managing hospital operations and clinical activities in both hospitals and clinics. It integrates various functions such as patient registration, appointment scheduling, outpatient (OPD) visits, inpatient (IPD) admissions, billing processes, pharmacy inventory management, lab orders, test results, and clinical workflows into a unified system. This interconnected approach allows care teams to seamlessly track a patient’s journey from initial registration, through consultation and treatment, to discharge and billing, all while utilizing shared patient data efficiently. Hospital administrators benefit from extensive reports and analytics that facilitate the review of appointments, bed occupancy, operational activities, and financial transactions. The software is tailored for diverse teams including front-desk personnel, clinical staff, pharmacy departments, laboratory technicians, and administrative roles, and is versatile enough to support operations from a single clinic to multi-branch networks. Additionally, Selten HMS is part of the SeltenONE suite, enabling integration with the vendor's CRM, HRMS, and ERP systems as organizations enhance their use of the platform, thereby streamlining operational efficiency across all departments. This interconnected approach not only simplifies workflows but also enhances overall patient care quality.
Description
SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
No
Pricing Details
₹299/user/year
The Starter plan costs ₹299 per user per year for 1–5 users and up to 20 beds. Growth costs ₹599 per user per year for 6–25 users and up to 100 beds, and Pro costs ₹999 per user per year for 26–100 users and up to 500 beds. Enterprise pricing is custom.
Free Trial
Yes
Free Version
No
Pricing Details
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Selten Technologies
Founded
2019
Country
India
Website
www.seltenone.com
Vendor Details
Company Name
Surgy Innovation Labs
Founded
2020
Country
India
Website
surgy.health/products/surgy-frontdesk
Product Features
Hospital Management
Accounting Integration
No
Appointment Management
No
Appointment Scheduling
No
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
No
Inventory Management
No
Medical Billing
No
Out-Patient Management
No
Patient Records Management
No
Physician Management
No
Policy Management
No
Revenue Management
No