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Description
Selcomm is an all-encompassing and highly adaptable billing solution tailored for communication service providers, delivering sophisticated capabilities across various sales channels, subscription management, intricate rating systems, tariffing, discounting, bundled services, billing presentations, accounts receivable management, cost tracking, and automated payment processing. The system's user-friendly portals facilitate the swift configuration of new rate plans, while its customer self-service tools empower subscribers with the ability to manage their accounts, submit support tickets, review billing history, download invoices, monitor usage, and manage services seamlessly. Furthermore, it encompasses complete network and provisioning management, adeptly managing processes such as onboarding, configuration, mediation, reconciliation, and reporting, supported by a multitude of integrations with third-party applications. In addition, its sales and order management functionalities include dealer and retail portals, customizable workflow automation rules, credit verification, activation processes, and superior customer service features, which collectively enable the rapid introduction of innovative products into the market. Overall, Selcomm stands out as a robust platform that can evolve alongside the dynamic needs of service providers.
Description
UltraBill, the premier offering from Brainroots, is a comprehensive suite designed to fulfill all billing requirements for Communications Service Providers (CSPs) whether they deliver a single service or multiple services. Its modular structure, which can be easily configured, allows CSPs to improve their operational flexibility and efficiency by selecting specific products that cater to their unique needs at a competitive price and with a swift implementation timeline. Utilizing a web-enabled client-server architecture, UltraBill is adaptable to any platform or database, employing the J2EE application framework to ensure reliability, redundancy, and scalability. This versatile solution is capable of handling various functions including pricing, rating, provisioning, billing, credit checks, data validation, payment processing, debit-credit transactions, as well as accounting and reporting tasks. Additionally, it features sophisticated customer care and CRM capabilities, enabling real-time access to transaction data, account summaries, detailed account history changes, billing information, payment history, and details regarding payment allocations. With its extensive functionalities, UltraBill not only streamlines billing processes but also enhances customer engagement and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Selcomm
Founded
2016
Country
Australia
Website
telcobilling.selcomm.net
Vendor Details
Company Name
BrainRoots Solutions
Country
India
Website
www.brainroots.com
Product Features
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No
Product Features
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
Yes
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
Yes
Internet
No
Order Management
Yes
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
Yes
Self Service Portal
No
Service Order System
Yes
VoIP
Yes