Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Secomea Prime offers a robust solution for secure remote access and industrial IoT, specifically designed to cater to operational technology and industrial control systems. This platform empowers technicians, vendors, and maintenance crews to remotely access, configure, troubleshoot, and service machines like PLCs, HMIs, SCADA, DCS, and RTUs from any device, at any location, eliminating the need for VPNs, open ports, or incoming traffic. The system includes a versatile gateway known as SiteManager, which can be hardware or software-based, enabling connections to both legacy and contemporary OT equipment while supporting a wide array of protocols, such as Modbus, Ethernet/IP, serial/USB, and Layer-2 tunneling. Deployment is typically swift, often completed in less than a day per site, after which Secomea facilitates comprehensive remote-access management through GateManager and LinkManager. Administrators can implement detailed, role-specific access controls and ensure user authentication through secure methods like multi-factor authentication or single sign-on options such as Azure AD or Okta. Furthermore, every remote session is meticulously tracked, logged, and recorded to support audit, compliance, and troubleshooting efforts, providing an additional layer of security and accountability in the operational environment. This thorough oversight and ease of access significantly enhance operational efficiency and machine uptime.

Description

The System Troubleshooting course offered by TPC Training aims to provide maintenance professionals with essential troubleshooting abilities, prioritizing safety and structured approaches. It starts with the groundwork for troubleshooting, focusing on mechanical refrigeration systems and imparting crucial knowledge for effective troubleshooting, along with safety measures concerning mechanical, electrical, chemical, and environmental risks, necessary tools and materials, and the value of interpersonal skills. Following this introduction, the course outlines a detailed six-step troubleshooting process, underscoring the importance of gathering information from equipment operators, utilizing data from nameplates and operational logs, making use of troubleshooting charts, preparing preliminary checklists, and determining which components and subsystems to inspect. Additionally, the curriculum includes a segment on troubleshooting electrical controls, which involves the application of flowcharts, verifying contactors, pinpointing defective coils, and distinguishing between failures in control and motor circuits. Overall, the program is structured to enhance the participants' abilities in diagnosing and resolving issues effectively within various systems.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Active Directory Yes 
Microsoft Azure Yes 
Okta Yes 

Integrations

Active Directory No 
Microsoft Azure No 
Okta No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$795.00/year/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Secomea

Founded

2008

Country

Denmark

Website

secomea.com

Vendor Details

Company Name

Simultech Multimedia

Country

Canada

Website

www.tpctraining.com/products/system-troubleshooting

Product Features

Industrial IoT

Condition Monitoring No 
Data Visualization No 
Factory Data Analytics No 
Machine Learning No 
Machine Workflow Creation No 
Predictive Maintenance No 
Production Line / Factory Insights No 
Real-Time Monitoring No 
Reporting / Analytics No 
Smart Alerts / Notifications No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

Manufacturing

Accounting Integration No 
ERP No 
MES Yes 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management Yes 
Shipping Management No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning Yes 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation Yes 
Synchronous Learning No 
Training Companies Yes 
eCommerce No 

Alternatives

Alternatives

Automation Studio Reviews

Automation Studio

Famic Technologies
Infraon IMS Reviews

Infraon IMS

Infraon
BlackBerry Notes Reviews

BlackBerry Notes

BlackBerry