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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Scribens is a powerful tool that analyzes your written content for grammatical errors and spelling issues. It is designed to be used without altering the original formatting, making it easy to implement corrections across various platforms like Gmail, Hotmail, Yahoo, Facebook, Twitter, LinkedIn, blogs, and forums. By integrating seamlessly with applications such as Microsoft Word, Outlook, PowerPoint, Excel, OpenOffice, or LibreOffice, Scribens enhances your writing experience. The software identifies and corrects over 250 types of common grammatical and spelling errors, including those related to verbs, nouns, pronouns, prepositions, homonyms, punctuation, and typography. Additionally, its online correction feature provides explanations to help users enhance their English writing capabilities. Scribens utilizes an advanced syntactical recognition algorithm that ensures even the most subtle mistakes are caught and addressed. With this sophisticated correction software, Scribens empowers you to elevate the overall quality of your writing significantly. Furthermore, it also identifies stylistic issues such as repetition, run-on sentences, and redundancies to refine your text even further. By using Scribens, you can take a step towards becoming a more proficient writer.

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apache OpenOffice
Facebook
Freshdesk
Gmail
Intercom
LibreOffice
LinkedIn
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
PowerPoint
Salesforce
X (Twitter)
Yahoo! Mail
Zendesk
Zendesk Chat

Integrations

Apache OpenOffice
Facebook
Freshdesk
Gmail
Intercom
LibreOffice
LinkedIn
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
PowerPoint
Salesforce
X (Twitter)
Yahoo! Mail
Zendesk
Zendesk Chat

Pricing Details

€9.90 per month
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Scribens

Country

United States

Website

www.scribens.com

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Product Features

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

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