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Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
Description
Enhance your daily communication with Zoom Clips, which comes with Zoom Workplace paid subscriptions. This feature eliminates the hassle of endless messaging by facilitating straightforward communication. With just one click, you can effortlessly record a video, whether it's capturing your screen along with your video, just your screen, or solely your video. After recording, you can watch your video and edit it to refine its quality. Sharing is simple, as you can send your video through email or a shareable link. You also have the option to set permissions on the link to decide who can access your clip. Additionally, you can monitor the number of views your video receives. Engage your audience with emoji reactions and comments that are anchored to specific timestamps. All your video recordings can be easily accessed, viewed, and managed from a single location, allowing you to search by tags or titles for quick retrieval and sharing of previous clips. This tool enables you to provide concise project updates, minimizing unnecessary exchanges. Utilizing screen recording offers a transparent perspective on the projects at hand. Zoom Clips Plus ensures a smooth user experience directly within the Zoom Workplace application, making it a valuable asset for effective communication and collaboration.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Freshchat
Freshdesk
Help Scout
Intercom
Microsoft Outlook
Zendesk
Zoom
Zoom Workplace
Integrations
Freshchat
Freshdesk
Help Scout
Intercom
Microsoft Outlook
Zendesk
Zoom
Zoom Workplace
Pricing Details
$8/month/user
Free Trial
Free Version
Pricing Details
$5.83 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Vendor Details
Company Name
Zoom
Founded
2013
Country
United States
Website
www.zoom.com/en/products/video-recording/
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
Product Features
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
