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Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
Description
The simplest method to document all significant events on your computer display is here. Capture any screen activity seamlessly, without any lag or watermarks. You can effortlessly record high-quality audio from your voice, your computer, and your webcam all at once. Additionally, you can draw, annotate, or take snapshots of the recording area in real-time to enhance your content. This robust game recording tool ensures that your gameplay captures are incredibly smooth. It's an ideal solution for webinars, online meetings, and streaming video captures. As a versatile screen recording software, it allows you to document and preserve every important moment in your life. This useful PC screen recorder combines video and audio recording options, enabling users to fully utilize its features to meet various needs. To boost the engagement of your recordings, you have the option to record both your computer screen and webcam simultaneously. Simply activate the video recorder, enable your webcam, adjust its position and size, and start capturing. You can also modify settings such as video dimensions, opacity levels, resolution, and much more to customize your recording experience. This flexibility makes it a popular choice among users seeking to create professional-quality videos.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Freshchat
Freshdesk
Help Scout
Intercom
Zendesk
Pricing Details
$8/month/user
Free Trial
Free Version
Pricing Details
$49.95 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Vendor Details
Company Name
VideoSolo
Founded
2017
Country
United States
Website
www.videosolo.com/screen-recorder/
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
Product Features
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
