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Description
Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.
Description
Screentell is an innovative online platform that quickly transforms simple screen recordings into high-quality product demonstrations, instructional videos, and marketing content, making the process both rapid and user-friendly.
Notable Features:
Effortless one-click zoom capabilities with smooth, cinematic camera transitions that can be adjusted for speed and easing.
Support for multi-track recordings allows users to modify the webcam's position, size, or visibility post-recording.
Incorporate hand-drawn annotations and personalized image overlays such as arrows, circles, and highlights.
Cursor tracking and smart focus on important areas are achieved through fluid keyframe interpolation.
Customizable backgrounds with options for gradients, colors, and images, plus the ability to control padding, corner styles, and shadows.
All processing is done locally, ensuring that your videos remain on your device until you choose to export them.
A user-friendly built-in editor enables trimming, cutting, and annotating with ease, enhancing the overall editing experience.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Freshchat
Freshdesk
Help Scout
Intercom
Zendesk
Pricing Details
$8/month/user
Free Trial
Free Version
Pricing Details
$6.99/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Screendesk
Founded
2022
Country
United Kingdom
Website
screendesk.io
Vendor Details
Company Name
Crownbyte LTD
Founded
2025
Country
United Kingdom
Website
screentell.com
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
Product Features
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading