Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ScanFi transforms your Android smartphone into a passive wireless network analyzer, allowing you to survey your wireless environment without needing to connect to any access point. With this tool, you can effortlessly gather comprehensive details about your wireless network, complete with attractive graphical visualizations. Designed to meet the expectations of users seeking a straightforward Wi-Fi Scanner/Analyzer, it requires no additional hardware for functionality. As per Google/Android guidelines, the app will request standard permissions for operation. You can easily scan for available access points, assessing their signal strength, SSID, MAC address, and a variety of other crucial details. Furthermore, you can conduct a Wi-Fi strength survey of your home or apartment using either default floor maps or custom layouts that you can upload from your gallery. Additionally, the app provides channel ratings to help identify the least congested channels for optimal transmission. This makes it an invaluable tool for anyone looking to enhance their wireless network performance.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$55 - $75 /month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Vikrant Waghmode
Country
United States
Website
vdwapps.blogspot.com/p/privacy-policy.html
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes