Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience comprehensive enterprise vulnerability scanning with a straightforward flat-rate pricing model that eliminates per-IP charges. Enjoy the freedom to scan an unlimited number of assets for a single monthly fee, while benefiting from integrated CISA KEV and EPSS threat intelligence that highlights vulnerabilities currently being exploited. Additionally, the service includes compliance reporting for standards such as PCI-DSS, Cyber Essentials, ISO 27001, SOC 2, and HIPAA. It seamlessly integrates with tools like Jira, ServiceNow, and Splunk, ensuring a smooth workflow. Subscription plans start at just £179 per month, and you can test the service risk-free with a 14-day trial that requires no credit card information. This makes it an accessible choice for organizations looking to enhance their security posture without hidden fees or commitments.
Description
ciopulse stands out as the sole customer feedback platform rooted in Net Promoter principles, tailored specifically for IT service management. Unlike conventional satisfaction surveys that typically yield default ratings and meager response rates of around 5 percent, ciopulse employs NPS micro-surveys that activate immediately upon ticket resolution. The platform seamlessly integrates with popular tools such as ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. With its ready-to-use features, ciopulse offers NPS trend dashboards categorized by teams and agents, as well as productivity impact metrics reflected in lost minutes, along with benchmark analyses that compare internal IT services against managed service providers. Additionally, PulseAI intelligently extracts themes from open-text feedback, enhancing the understanding of customer sentiments. Recognized as a ServiceNow Select Partner, ciopulse boasts a certified Store app that guarantees a streamlined installation process, automatic updates, and ensures data remains within the customer’s ServiceNow environment. This unique alignment with ServiceNow not only enhances user experience but also adds a layer of reliability for organizations seeking effective feedback solutions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
BMC Helix
No
Freshservice
No
Jira Service Management
No
ServiceNow
No
Zendesk
No
Integrations
BMC Helix
Yes
Freshservice
Yes
Jira Service Management
Yes
ServiceNow
Yes
Zendesk
Yes
Pricing Details
£179/month
Free Trial
Yes
Free Version
No
Pricing Details
Contact for pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ScanAnchor
Founded
2025
Country
United Kingdom
Website
scananchor.com
Vendor Details
Company Name
ciopulse
Founded
2013
Country
Australia
Website
www.cio-pulse.com
Product Features
Vulnerability Scanners
Asset Discovery
No
Black Box Scanning
No
Compliance Monitoring
No
Continuous Monitoring
No
Defect Tracking
No
Interactive Scanning
No
Logging and Reporting
No
Network Mapping
No
Perimeter Scanning
No
Risk Analysis
No
Threat Intelligence
No
Web Inspection
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No