Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience comprehensive enterprise vulnerability scanning with a straightforward flat-rate pricing model that eliminates per-IP charges. Enjoy the freedom to scan an unlimited number of assets for a single monthly fee, while benefiting from integrated CISA KEV and EPSS threat intelligence that highlights vulnerabilities currently being exploited. Additionally, the service includes compliance reporting for standards such as PCI-DSS, Cyber Essentials, ISO 27001, SOC 2, and HIPAA. It seamlessly integrates with tools like Jira, ServiceNow, and Splunk, ensuring a smooth workflow. Subscription plans start at just £179 per month, and you can test the service risk-free with a 14-day trial that requires no credit card information. This makes it an accessible choice for organizations looking to enhance their security posture without hidden fees or commitments.
Description
ciopulse stands out as the sole customer feedback platform rooted in Net Promoter principles, tailored specifically for IT service management. Unlike conventional satisfaction surveys that typically yield default ratings and meager response rates of around 5 percent, ciopulse employs NPS micro-surveys that activate immediately upon ticket resolution. The platform seamlessly integrates with popular tools such as ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. With its ready-to-use features, ciopulse offers NPS trend dashboards categorized by teams and agents, as well as productivity impact metrics reflected in lost minutes, along with benchmark analyses that compare internal IT services against managed service providers. Additionally, PulseAI intelligently extracts themes from open-text feedback, enhancing the understanding of customer sentiments. Recognized as a ServiceNow Select Partner, ciopulse boasts a certified Store app that guarantees a streamlined installation process, automatic updates, and ensures data remains within the customer’s ServiceNow environment. This unique alignment with ServiceNow not only enhances user experience but also adds a layer of reliability for organizations seeking effective feedback solutions.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
BMC Helix
Freshservice
Jira Service Management
ServiceNow
Zendesk
Integrations
BMC Helix
Freshservice
Jira Service Management
ServiceNow
Zendesk
Pricing Details
£179/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ScanAnchor
Founded
2025
Country
United Kingdom
Website
scananchor.com
Vendor Details
Company Name
ciopulse
Founded
2013
Country
Australia
Website
www.cio-pulse.com
Product Features
Vulnerability Scanners
Asset Discovery
Black Box Scanning
Compliance Monitoring
Continuous Monitoring
Defect Tracking
Interactive Scanning
Logging and Reporting
Network Mapping
Perimeter Scanning
Risk Analysis
Threat Intelligence
Web Inspection
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Alternatives
Alternatives
No Alternatives