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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience comprehensive enterprise vulnerability scanning with a straightforward flat-rate pricing model that eliminates per-IP charges. Enjoy the freedom to scan an unlimited number of assets for a single monthly fee, while benefiting from integrated CISA KEV and EPSS threat intelligence that highlights vulnerabilities currently being exploited. Additionally, the service includes compliance reporting for standards such as PCI-DSS, Cyber Essentials, ISO 27001, SOC 2, and HIPAA. It seamlessly integrates with tools like Jira, ServiceNow, and Splunk, ensuring a smooth workflow. Subscription plans start at just £179 per month, and you can test the service risk-free with a 14-day trial that requires no credit card information. This makes it an accessible choice for organizations looking to enhance their security posture without hidden fees or commitments.

Description

ciopulse stands out as the sole customer feedback platform rooted in Net Promoter principles, tailored specifically for IT service management. Unlike conventional satisfaction surveys that typically yield default ratings and meager response rates of around 5 percent, ciopulse employs NPS micro-surveys that activate immediately upon ticket resolution. The platform seamlessly integrates with popular tools such as ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. With its ready-to-use features, ciopulse offers NPS trend dashboards categorized by teams and agents, as well as productivity impact metrics reflected in lost minutes, along with benchmark analyses that compare internal IT services against managed service providers. Additionally, PulseAI intelligently extracts themes from open-text feedback, enhancing the understanding of customer sentiments. Recognized as a ServiceNow Select Partner, ciopulse boasts a certified Store app that guarantees a streamlined installation process, automatic updates, and ensures data remains within the customer’s ServiceNow environment. This unique alignment with ServiceNow not only enhances user experience but also adds a layer of reliability for organizations seeking effective feedback solutions.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

BMC Helix
Freshservice
Jira Service Management
ServiceNow
Zendesk

Integrations

BMC Helix
Freshservice
Jira Service Management
ServiceNow
Zendesk

Pricing Details

£179/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ScanAnchor

Founded

2025

Country

United Kingdom

Website

scananchor.com

Vendor Details

Company Name

ciopulse

Founded

2013

Country

Australia

Website

www.cio-pulse.com

Product Features

Vulnerability Scanners

Asset Discovery
Black Box Scanning
Compliance Monitoring
Continuous Monitoring
Defect Tracking
Interactive Scanning
Logging and Reporting
Network Mapping
Perimeter Scanning
Risk Analysis
Threat Intelligence
Web Inspection

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

Alternatives

Alternatives

No Alternatives
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