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Average Ratings 104 Ratings

Total
ease
features
design
support

Description

Significantly reduce your Kubernetes expenses by as much as 80% while boosting the reliability of your cluster through cutting-edge, real-time automation that takes application context into account for your essential production settings. Our innovative approach to cloud resource management, powered by our unique technology, harnesses the benefits of real-time automation and application awareness, allowing cloud-native applications to reach their maximum potential. Save on Kubernetes costs with our smart resource optimization and automated workload handling, guaranteeing you only expend resources when necessary while maintaining top-tier performance. Improve your Kubernetes setups for optimal application efficiency and strengthen cluster dependability with both proactive and reactive solutions that swiftly address issues from unexpected traffic spikes and overloaded nodes, promoting stability and consistent performance. The installation process is remarkably quick, taking just 2 minutes, and starts with read-only permissions, allowing you to instantly experience the advantages our platform can deliver to your applications, paving the way for better resource management. With our system, you'll not only cut costs but also enhance operational efficiency and application responsiveness in real-time.

Description

SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apache Flink
BeyondTrust Cloud Privilege Broker
Chronicle SOAR
Flux
Google Workspace
Help Desk Migration
Hunters
Jira
Jira Work Management
LogMeIn Rescue by GoTo
OneLogin
Orca Security
Outreach
Qlik Sense
Sage 50
SentinelOne Singularity
ShareChat
Stackreaction
Wiz

Integrations

Apache Flink
BeyondTrust Cloud Privilege Broker
Chronicle SOAR
Flux
Google Workspace
Help Desk Migration
Hunters
Jira
Jira Work Management
LogMeIn Rescue by GoTo
OneLogin
Orca Security
Outreach
Qlik Sense
Sage 50
SentinelOne Singularity
ShareChat
Stackreaction
Wiz

Pricing Details

$5 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ScaleOps

Founded

2022

Country

United States

Website

scaleops.com

Vendor Details

Company Name

SysAid Technologies

Founded

2002

Country

Israel, Canada, Romania, United Kingdom

Website

www.sysaid.com

Product Features

Workload Automation

Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Workload Automation

Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support

Alternatives

Alternatives

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