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Average Ratings 0 Ratings
Description
Scale-e is an agile platform that collects valuable information about customers' interactions with brands. We cleanse and transform customer data from every source and manage privacy management to create consistent customer profiles for B2C and B2B. This allows us to orchestrate omnichannel CX and distribute marketing or loyalty programmes. We also harness customer insights to lower the cost of customer acquisitions and retention.
Description
TrustWILL is a powerful app designed for ecommerce retailers that utilizes AI to enhance customer engagement and review collection, allowing merchants to effectively gather, manage, and showcase photo and video reviews to elevate social proof, enhance conversion rates, and build brand loyalty. This platform offers customizable review widgets that seamlessly integrate into various parts of the online store, including product and category pages, featuring flexible layouts and branding options that enable merchants to display star ratings, customer images, videos, and badges that emphasize top reviews. It facilitates automated collection of reviews through email and QR codes, provides multi-language translation for reviews, and includes moderation tools along with AI insights that summarize customer sentiment, pinpoint valuable content, and evaluate review performance across different products and marketing campaigns. Additionally, TrustWILL features comprehensive analytics dashboards that help measure the influence of reviews on customer engagement and conversion rates, automatically syncs with Shopify stores for streamlined operations, and offers round-the-clock support to assist teams in implementing the app on any theme or storefront. With its robust set of features, TrustWILL empowers ecommerce businesses to significantly enhance their customer experience and drive sales growth.
API Access
Has API
API Access
Has API
Integrations
Aircall
CWILL
Emarsys
Google Analytics
HubSpot CRM
HubSpot Customer Platform
IBM Cognos Analytics
LeadsBridge
Odoo
Qlik Application Automation
Integrations
Aircall
CWILL
Emarsys
Google Analytics
HubSpot CRM
HubSpot Customer Platform
IBM Cognos Analytics
LeadsBridge
Odoo
Qlik Application Automation
Pricing Details
3000
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Scal-e
Founded
2007
Country
France
Website
scal-e.com
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com/trustwill/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling