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Description
Meticulously crafted to oversee your business operations and manage resources, including activities, hotels, agents, and drivers, this system aims to enhance the overall efficiency of your processes, positioning your business for greater profitability and sustainable growth. It includes essential features that guide your transactions from Reservation to Dispatch, Fleet Management, and Final Accounts, providing workflow indicators at each step of the process. You can sell through various channels such as call centers, travel stores, external agencies, web services, and benefit from real-time integration with your website and credit card payment gateways. The system ensures Transaction Integrity and Audit Control, supported by an optimized database engine and highly configurable user access privileges for any screen. With a fully integrated central reservations system, you can efficiently serve clients, customers, and partners while managing back-office operations. We understand there may be unresolved issues or challenges you seek to address within your organization, and our solution is designed to help tackle those effectively. Ultimately, this system not only streamlines operations but also empowers your team to focus on strategic growth initiatives.
Description
The TORS.Travel Back Office provides Tour Operators with the ability to price and arrange customized itineraries that are tailored to individual client needs. This innovative system is built upon years of experience in developing and implementing various travel reservation technologies. Currently operational, it allows for real-time pricing of itineraries during customer interactions or while they browse your website. Users can create and manage multiple versions of itineraries to monitor various options presented to clients, including different pricing structures for parents and children within each version. Furthermore, it can automatically produce a detailed written quote that includes descriptions and images of resorts, hotels, and rooms, while also tracking any required follow-ups with customers. Once a customer agrees to a quote, the TORS.Travel back office streamlines the process of sending requests to suppliers and managing their replies. Additionally, creating holiday invoices, vouchers, and detailed itineraries is both fast and efficient, ensuring a seamless experience for tour operators. The system’s user-friendly interface further enhances productivity, enabling operators to focus on providing exceptional service to their clients.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$100 per month
Free Trial
Yes
Free Version
No
Pricing Details
$275 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SardonyxTMS
Founded
2004
Country
United States
Website
www.sardonyxtms.com
Vendor Details
Company Name
TORS
Founded
2010
Country
United Kingdom
Website
www.tors.travel/
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
No
Reservations Management
Yes
Vendor Management
Yes
Website Management
No
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
No
Coach Booking
No
Custom Packages
Yes
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
No
Vendor Management
Yes
Website Management
No