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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

Description

Secure your next position in Salesforce by creating an account that allows you to receive notifications for new job openings or to advertise available roles. Set up alerts to keep yourself informed about the latest job listings that align with your preferences! Salesforce stands as the leading customer relationship management (CRM) platform globally, making it essential for businesses to have at least one employee who can effectively leverage this robust software for optimal benefits. Our primary audience consists of both current and aspiring professionals in the Salesforce ecosystem. We offer straightforward pricing without charging based on views or clicks. When you post a job on sForceJobs, it remains active for 30 days and is featured in our weekly email, as well as shared across social media platforms. Users can manage their accounts, receive immediate alerts, and access job post metrics. Explore a variety of roles related to Salesforce, some of which emphasize user processes, ensuring you find a position that matches your skills and career aspirations. By engaging with our platform, you will not only enhance your job search experience but also connect with a vibrant community of Salesforce experts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
NVIDIA Nemotron Yes 
Salesforce Agentforce Yes 

Integrations

Salesforce Yes 
NVIDIA Nemotron No 
Salesforce Agentforce No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$99 per job post
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

Vendor Details

Company Name

sForce Jobs

Country

United States

Website

sforcejobs.com

Product Features

Product Features

Alternatives

Alternatives

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