Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.
Description
Secure your next position in Salesforce by creating an account that allows you to receive notifications for new job openings or to advertise available roles. Set up alerts to keep yourself informed about the latest job listings that align with your preferences! Salesforce stands as the leading customer relationship management (CRM) platform globally, making it essential for businesses to have at least one employee who can effectively leverage this robust software for optimal benefits. Our primary audience consists of both current and aspiring professionals in the Salesforce ecosystem. We offer straightforward pricing without charging based on views or clicks. When you post a job on sForceJobs, it remains active for 30 days and is featured in our weekly email, as well as shared across social media platforms. Users can manage their accounts, receive immediate alerts, and access job post metrics. Explore a variety of roles related to Salesforce, some of which emphasize user processes, ensuring you find a position that matches your skills and career aspirations. By engaging with our platform, you will not only enhance your job search experience but also connect with a vibrant community of Salesforce experts.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
NVIDIA Nemotron
Yes
Salesforce Agentforce
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$99 per job post
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/koa/
Vendor Details
Company Name
sForce Jobs
Country
United States
Website
sforcejobs.com