Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Agentforce Field Service is a comprehensive, agent-first platform built to modernize field operations and workforce management. It enables companies to orchestrate everything from break-fix repairs to inspections and proactive maintenance with intelligence and speed. By unifying customer records, asset data, and service history, teams gain full visibility into every job and interaction. AI-driven scheduling automates appointment coordination, dynamically adjusting to disruptions while keeping customers informed. The mobile experience is designed for real-world conditions, offering offline functionality, rapid data sync, and customizable workflows for technicians. Dispatchers can efficiently assign work based on skills, availability, and geography using advanced optimization tools. Predictive asset management capabilities help organizations anticipate failures and schedule service before downtime occurs. Operations dashboards powered by analytics provide real-time KPIs and conversational insights for smarter decision-making. Visual Remote Assistant reduces unnecessary truck rolls by connecting customers to experts through live video guidance. Together, these capabilities empower businesses to increase efficiency, reduce operational costs, and deliver seamless, proactive service experiences at scale.
Description
Experience the convenience of managing work orders, assets, inventory, and preventive maintenance, along with our Intelligence Manager and Mobile Apps, all at an unbeatable price! Enjoy the benefits of two days of on-site training to kickstart your journey, coupled with a dedicated tech support team ready to assist you at any hour of the day, every day of the year, and additional regional training sessions throughout the calendar year. Our specialty lies in seamless integration, which can enhance efficiency and minimize data entry mistakes. Are you exploring options for integrating hardware to support Predictive Maintenance or Compliance? We are here to assist. Whether you have an existing process that needs refinement or are seeking a brand-new approach, our software can be tailored to align with your specific operational needs, ensuring you achieve optimal results. Let us partner with you in transforming your workflow into a more effective system.
API Access
Has API
API Access
Has API
Integrations
Adobe Real-Time CDP
Augmentir
Buyer's Toolbox BAR
Buyer's Toolbox Cube
Buyer’s Toolbox AP
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Integrations
Adobe Real-Time CDP
Augmentir
Buyer's Toolbox BAR
Buyer's Toolbox Cube
Buyer’s Toolbox AP
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Pricing Details
$75.00 per user per month
Free Trial
Free Version
Pricing Details
$1200.00/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/service/field-service-management/
Vendor Details
Company Name
Teamworks Solutions
Founded
2002
Country
United States
Website
teamworkslive.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management