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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

Description

VUE DMS is a cloud-based automotive dealership management platform that combines sales, finance, accounting, service, and parts operations within a unified system. Developed by Dominion DMS and hosted on Microsoft Azure, the software provides centralized access to operational data and dealership workflows. Its sales and finance module supports vehicle inventory management, customer records, multiple deal scenarios, financing documentation, and electronic deal jackets. The accounting module includes general ledger management, accounts payable and receivable, financial reporting, intercompany transactions, and configurable posting workflows. Service management capabilities allow advisors, technicians, and parts personnel to collaborate on repair orders simultaneously without locking records. The platform also supports digital vehicle inspections, technician timekeeping, service scheduling, customer texting, and automatic attachment of supporting documents to repair orders. Parts management tools provide inventory monitoring, purchasing, parts requests, special orders, invoicing, and communication between service and parts departments. VUE DMS includes universal search, customizable dashboards, role-based permissions, document archiving, and integrations with third-party dealership software providers. Its cloud-native architecture supports geographically redundant data protection, automatic upgrades, unlimited user access, and centralized dealership management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Collate Yes 
DriveCentric No 
Salesforce Yes 

Integrations

Collate No 
DriveCentric Yes 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Vendor Details

Company Name

Dominion DMS

Founded

2006

Country

United States

Website

www.vuedms.com

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database No 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management Yes 
Service Department No 
Used Car Lot No 
Website Integration Yes 

Auto Dealer Accounting

Buy-Here-Pay-Here No 
Collections Management No 
Expense Management No 
Financing Management No 
Inventory Management No 
Lease-Here-Pay-Here No 
Parts Management No 
Payroll Management No 
Recurring Billing No 
Sales Management No 
Sales Tax Management No 
Service Department No 

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Dealership Management

Accounting No 
Auto Dealerships No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
Equipment Dealerships No 
F&I Management No 
Financing Management No 
Form Printing No 
Lease Management No 
Marine Dealerships No 
Online Inventory No 
Parts Management No 
Powersports Dealerships No 
RV Dealerships No 
Service Department No 
Trailer Dealerships No 
Used Car Dealerships No 
Website Integration No 

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