Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sales Dialer is a powerful web-based application designed to streamline both incoming and outgoing calls. It enhances the entire sales cycle, from lead qualification to follow-up, making it more efficient and productive. Inbound calls can be received and are automatically directed to the designated representatives or other team members working on the same project. Users have the ability to record and review sales calls, which aids in training, improves compliance, and ensures quality assurance. By utilizing our cloud dialer, businesses can increase their contact rates by using the same local area code as the country, leading to more successful connections. Additionally, team leaders can monitor their sales agents’ call performance and make informed decisions backed by comprehensive sales data from detailed reports. You can also capture leads directly from your website through our web-to-lead feature, ensuring that no sales opportunities slip through the cracks. This functionality ensures that every potential prospect is engaged, maximizing your sales potential.
Description
The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.
API Access
Has API
API Access
Has API
Integrations
Act!
Pipedrive
Zoho CRM
Pricing Details
$70 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sales Dialer
Website
salesdialers.net
Vendor Details
Company Name
OPC Marketing
Founded
2001
Country
United States
Website
www.spitfiredialers.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management