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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Sales Dialer is a powerful web-based application designed to streamline both incoming and outgoing calls. It enhances the entire sales cycle, from lead qualification to follow-up, making it more efficient and productive. Inbound calls can be received and are automatically directed to the designated representatives or other team members working on the same project. Users have the ability to record and review sales calls, which aids in training, improves compliance, and ensures quality assurance. By utilizing our cloud dialer, businesses can increase their contact rates by using the same local area code as the country, leading to more successful connections. Additionally, team leaders can monitor their sales agents’ call performance and make informed decisions backed by comprehensive sales data from detailed reports. You can also capture leads directly from your website through our web-to-lead feature, ensuring that no sales opportunities slip through the cracks. This functionality ensures that every potential prospect is engaged, maximizing your sales potential.

Description

The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Act!
Pipedrive
Zoho CRM

Integrations

Act!
Pipedrive
Zoho CRM

Pricing Details

$70 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sales Dialer

Website

salesdialers.net

Vendor Details

Company Name

OPC Marketing

Founded

2001

Country

United States

Website

www.spitfiredialers.com

Product Features

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Alternatives

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MySalesDialer

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