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features
design
support

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Description

Local physical businesses frequently face challenges in garnering steady customer reviews, often due to hurdles in the review-writing process or language discrepancies. Saint Aura addresses this issue by transforming customer feedback into immediate, refined drafts. Upon scanning a storefront's unique QR code, customers are greeted with an easy-to-use interface that prompts them with straightforward questions regarding their experience. In a matter of 5 to 8 seconds, Saint Aura's AI analyzes these responses to create a tailored review available in various languages. Customers have the convenience of copying, modifying, and posting the draft using direct links that take them straight to the platform's rating page. Additionally, for those who may have reservations, the system features an automated private feedback routing channel, which protects businesses from public negative comments by notifying their internal team first, thus ensuring a more controlled and constructive feedback environment. This innovative approach not only enhances customer engagement but also helps businesses maintain a positive online reputation.

Description

Review management software that allows you to monitor online reviews from more than 50 review sites, analyze feedback with the most advanced semantic analysis and gain valuable customer insights. The re:Score algorithm allows you to easily track your online popularity. You can respond directly to reviews using the app or the unique Response Assistant. We provide personalized, professional, and tailored responses that you can publish in the language of your review with just one click.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Facebook
Google Business Profile
Justdial
Tripadvisor
Yelp
Zomato

Integrations

Facebook
Google Business Profile
Justdial
Tripadvisor
Yelp
Zomato

Pricing Details

Rs 299/month
Free Trial
Free Version

Pricing Details

$39.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KraftPixel

Founded

2014

Country

India

Website

www.saintaura.co

Vendor Details

Company Name

respondelligent

Founded

2017

Country

Switzerland

Website

respondelligent.com/en/

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

No Alternatives

Alternatives

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