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Description
The STAR Service Manager is a comprehensive management system designed for handling parts, service, and repairs in various sectors such as automotive, RV, motorcycle, power sports, marine, aviation, and transmission repair. Canadian users benefit from the software's GST and PST tax calculation features. Additionally, the package includes training, installation, and unlimited technical support, ensuring users are well-equipped to utilize the system effectively. Each installation comes with a dedicated account manager who is available to help with any support requirements. When reaching out for assistance via the toll-free support line, you can expect an average response time of just 22 seconds from your assigned account manager, eliminating the need for emails, voicemails, or waiting for callbacks. This streamlined support approach enhances user experience and efficiency.
Description
Service-Intel offers a comprehensive software and CRM solution tailored for the auto repair sector. This innovative platform proactively detects service requirements, enabling accurate estimates and sales opportunities prior to vehicle drop-off—essentially functioning as a pre-inspection tool. By providing impartial recommendations based on a vehicle’s service history and daily mileage, it fosters both trust and increased sales among customers. Furthermore, SI's point-of-sale predictive reporting consistently surpasses client expectations through its exceptional accuracy in service management and transparency in sales processes. This ensures that automotive businesses can operate more efficiently while enhancing customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
ALLDATA
No
Auto Shop Writer
No
AutoFluent
No
AutoShop
No
COSTAR
No
EasyRO
No
Epicor Integrated Service Estimator
No
FastTrak Auto Shop Manager
No
LANKAR PRO
No
MaxxTraxx
No
Integrations
ALLDATA
Yes
Auto Shop Writer
Yes
AutoFluent
Yes
AutoShop
Yes
COSTAR
Yes
EasyRO
Yes
Epicor Integrated Service Estimator
Yes
FastTrak Auto Shop Manager
Yes
LANKAR PRO
Yes
MaxxTraxx
Yes
Pricing Details
$29 per month
Free Trial
No
Free Version
No
Pricing Details
$99.00/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
DCS Software
Country
United States
Website
star-service-mgr.biz/Home.aspx
Vendor Details
Company Name
eAutoClub
Founded
2000
Country
United States
Website
service-intel.com
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
No
Customer Database
Yes
Inventory Control
Yes
Labor Rates
No
Maintenance Scheduling
No
Parts Management
Yes
Payroll Management
No
Quotes / Estimates
Yes
Scheduling
No
Service History
Yes
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
Yes
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
No
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
No
Work Order Management
Yes
Product Features
Auto Body
Accounting Management
No
Billing & Invoicing
No
Customer Database
No
Inventory Control
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Payroll Management
No
Quotes / Estimates
No
Scheduling
No
Service History
No
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
No
Auto Repair
Billing & Invoicing
No
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
No
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Preventive Maintenance
Condition Monitoring
No
Inspection Management
No
Maintenance Scheduling
No
Mobile Access
No
Predictive Maintenance
No
Purchasing
No
Reminders
No
To-Do List
No
Vendor Management
No
Work Order Management
No
