Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.
Description
Yoybo is an online platform that helps local businesses foster customer loyalty through digital punch cards aimed at promoting repeat visits. Businesses can customize their branded cards, select stamp milestones, and determine rewards, sharing a QR code that customers scan to enroll and store their card in either Apple Wallet or Google Wallet. Staff members can easily utilize the merchant app or web tools to scan customer cards, issue stamps, and process rewards without needing a point of sale connection. The platform also accommodates multiple loyalty cards, sends push notifications, and offers features such as welcome and birthday rewards, win-back campaigns, referrals, customer feedback, and loyalty analytics. For businesses seeking enhanced functionality, paid plans provide additional features like managing multiple locations, creating more staff accounts, sending location-based reminders, conducting email and SMS campaigns, and accessing advanced analytics along with CSV export options. Yoybo is particularly suited for a variety of customer-oriented small businesses, including cafes, restaurants, salons, bakeries, gyms, hotels, pet groomers, car washes, and more, ensuring a comprehensive solution for those aiming to improve customer retention. Furthermore, it streamlines the process of tracking customer engagement and rewards effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Apple Wallet
No
Google Wallet
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$15/month
Free plan: up to 20 customer cards, one location and one staff account. Micro costs $15/month or $150/year ($12.50/month when billed annually) and includes unlimited customer cards, one location and up to five staff accounts. Additional locations cost $10/month. POS integrations are coming soon; the POS connection fee is $30/month when available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Stonegate Advisors
Founded
2005
Country
United States
Website
www.stampcsm.com
Vendor Details
Company Name
Yoybo
Founded
2025
Country
United Kingdom
Website
yoybo.com
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
No
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No