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Average Ratings 30 Ratings

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ease
features
design
support

Description

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected.

Description

Synup gives agencies and multi-location businesses one place to run local marketing, and the way you run it is by talking. Sydekick, Synup's AI agent, takes plain requests and executes them. No hunting through menus, no learning which screen does what. The range is wide. Say a client changes their hours and Sydekick updates that information on Google, Apple, Bing and every major listing platform. New reviews come in and it drafts responses in that brand's voice. It publishes social posts tailored to each location, runs audits on a business's local presence, and browses the web when it needs information it doesn't have. Need a landing page for a location? It builds one. Need to answer a specific question for a client? It designs a report around that question instead of handing you a canned template. All of this runs on skills and playbooks. Synup ships a library of ready-made ones, and you can create your own for the workflows only your agency or brand uses. When something has you stuck, the Synup team is a message away. The agent sits on top of a complete platform. Listings sync comes with indexing verification, so you know updates actually went live. Reputation management, social publishing and rankings are all in there, plus a developer API and an MCP server. And every bit of it can carry your brand instead of ours, fully white-labeled.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
AgencyAnalytics
Axis LMS
Google Business Profile
Instagram
LinkedIn
Olo
Salesforce Agentforce Service
X (Twitter)

Integrations

Facebook
AgencyAnalytics
Axis LMS
Google Business Profile
Instagram
LinkedIn
Olo
Salesforce Agentforce Service
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$39.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SOCi, Inc.

Founded

2012

Country

United States

Website

www.soci.ai/

Vendor Details

Company Name

Synup

Founded

2013

Country

New York

Website

synup.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

Alternatives

Alternatives