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Description
SMarTrAgents provides small enterprises with a dedicated AI team to handle phone interactions, administrative tasks, and marketing efforts. Operating on servers located within the EU, it ensures that each client receives a separate container for their data, which is never utilized for training purposes.
The service features nine virtual assistants who manage phone calls, correspondence, follow-ups, website content, social media posts, and reporting. You have complete control over expenses, as no actions that incur costs or share information externally occur without your approval.
There are no complicated integration projects, no need for an internal IT department, and no variable pricing based on the number of users. With a simple monthly fee starting at 25.99 euros, all assistants are included, and you can cancel at any time. While some language models are processed outside the EU, this is transparently communicated, and your documents remain securely stored in your EU container. A free trial period of seven days is also available for new users. Additionally, this straightforward approach allows businesses to quickly adopt AI assistance without any hidden complications.
Description
Wiredesk functions as an AI-driven customer support solution tailored for mid-market and enterprise teams, managing interactions via website chat, dedicated phone lines, and support emails. It leverages data from a company’s website, help center, and various documents to effectively respond to customer inquiries. In cases where human intervention is necessary, Wiredesk can seamlessly transfer calls or generate helpdesk tickets that include conversation transcripts, allowing human agents to pick up where the automated system left off. This innovative product is designed to streamline responses to common questions across multiple customer contact avenues while ensuring that there is an option for human support for more complex issues. According to the vendor, Wiredesk operates as a singular agent across these various channels and importantly, its pricing model does not impose per-seat charges, making it more accessible for larger teams. This approach not only enhances efficiency but also fosters a better customer experience by minimizing wait times for assistance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€25.99/month
Free Trial
Yes
Free Version
No
Pricing Details
$49
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SMarTrAgents
Country
Germany
Website
smartragents.ai/
Vendor Details
Company Name
Wiredesk, Inc.
Founded
2026
Country
United States
Website
wiredesk.ai