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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SMarTrAgents provides small enterprises with a dedicated AI team to handle phone interactions, administrative tasks, and marketing efforts. Operating on servers located within the EU, it ensures that each client receives a separate container for their data, which is never utilized for training purposes. The service features nine virtual assistants who manage phone calls, correspondence, follow-ups, website content, social media posts, and reporting. You have complete control over expenses, as no actions that incur costs or share information externally occur without your approval. There are no complicated integration projects, no need for an internal IT department, and no variable pricing based on the number of users. With a simple monthly fee starting at 25.99 euros, all assistants are included, and you can cancel at any time. While some language models are processed outside the EU, this is transparently communicated, and your documents remain securely stored in your EU container. A free trial period of seven days is also available for new users. Additionally, this straightforward approach allows businesses to quickly adopt AI assistance without any hidden complications.

Description

Wiredesk functions as an AI-driven customer support solution tailored for mid-market and enterprise teams, managing interactions via website chat, dedicated phone lines, and support emails. It leverages data from a company’s website, help center, and various documents to effectively respond to customer inquiries. In cases where human intervention is necessary, Wiredesk can seamlessly transfer calls or generate helpdesk tickets that include conversation transcripts, allowing human agents to pick up where the automated system left off. This innovative product is designed to streamline responses to common questions across multiple customer contact avenues while ensuring that there is an option for human support for more complex issues. According to the vendor, Wiredesk operates as a singular agent across these various channels and importantly, its pricing model does not impose per-seat charges, making it more accessible for larger teams. This approach not only enhances efficiency but also fosters a better customer experience by minimizing wait times for assistance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

€25.99/month
Free Trial Yes 
Free Version No 

Pricing Details

$49
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SMarTrAgents

Country

Germany

Website

smartragents.ai/

Vendor Details

Company Name

Wiredesk, Inc.

Founded

2026

Country

United States

Website

wiredesk.ai

Product Features

Product Features

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