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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

SMailOS is a web-based platform that consolidates customer interactions and daily business activities into a unified workspace. It allows teams to manage emails and messages from various social channels through a collaborative inbox, where they can assign discussions and access customer histories via integrated contact records, deal tracking, and notes. Additionally, the workspace boasts features for generating quotes, organizing tasks on project boards, and planning social media content, facilitating effective team coordination. With AI functionalities that help draft responses and recommend subsequent actions, users are able to review these drafts prior to dispatching them. SMailOS seamlessly integrates business emails and social media accounts, such as WhatsApp Business, Facebook, Instagram, YouTube, and TikTok; the capabilities for each channel may vary based on the permissions and availability of the respective platforms. Aimed at small businesses and teams that manage customer communications across multiple channels, SMailOS enhances productivity by streamlining various aspects of customer engagement. This integrated approach allows teams to focus on building stronger relationships with their clients.

Description

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 
360dialog No 
Axis LMS No 
Bird No 
Dialogflow No 
HubSpot CRM No 
IBM Watson No 
Integry No 
Make No 
Microsoft 365 Yes 
Microsoft Outlook No 
Salesforce No 
Shortlists No 
Telegram No 
TikTok Yes 
Vonage Communications APIs (Nexmo) No 
Wix No 
Zendesk No 

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 
360dialog Yes 
Axis LMS Yes 
Bird Yes 
Dialogflow Yes 
HubSpot CRM Yes 
IBM Watson Yes 
Integry Yes 
Make Yes 
Microsoft 365 No 
Microsoft Outlook Yes 
Salesforce Yes 
Shortlists Yes 
Telegram Yes 
TikTok No 
Vonage Communications APIs (Nexmo) Yes 
Wix Yes 
Zendesk Yes 

Pricing Details

€29/month
Plans start at €29/month, or €290/year with annual billing. Higher listed plans are €69, €129, and €199/month. A 7-day free trial is offered. Plan limits and included features vary.
Free Trial Yes 
Free Version No 

Pricing Details

$99 per month
Team plan - $99/month
Business plan - $299/month
Enterprise plan - Custom/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IRSE, računalniška infrastruktura in obdelava podatkov, Rajmond Hočevar

Founded

2026

Country

Slovenia

Website

smailos.com

Vendor Details

Company Name

respond.io

Founded

2017

Country

Malaysia

Website

respond.io

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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