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Description
SMailOS is a web-based platform that consolidates customer interactions and daily business activities into a unified workspace. It allows teams to manage emails and messages from various social channels through a collaborative inbox, where they can assign discussions and access customer histories via integrated contact records, deal tracking, and notes. Additionally, the workspace boasts features for generating quotes, organizing tasks on project boards, and planning social media content, facilitating effective team coordination. With AI functionalities that help draft responses and recommend subsequent actions, users are able to review these drafts prior to dispatching them. SMailOS seamlessly integrates business emails and social media accounts, such as WhatsApp Business, Facebook, Instagram, YouTube, and TikTok; the capabilities for each channel may vary based on the permissions and availability of the respective platforms. Aimed at small businesses and teams that manage customer communications across multiple channels, SMailOS enhances productivity by streamlining various aspects of customer engagement. This integrated approach allows teams to focus on building stronger relationships with their clients.
Description
Tobachat is a cloud-based platform designed specifically for WhatsApp Business, catering to the needs of small businesses and sales or service teams. This tool features a shared inbox that allows team members to manage conversations through a business number, assign chats to one another, and utilize contact records and labels to streamline follow-up processes. In addition, teams can send pre-approved message templates and run opt-in campaigns while also being able to create visual automations for replies, reminders, updates on bookings, and solicit customer reviews. Furthermore, an AI agent is capable of drafting or sending responses based on information provided by the business, ensuring a smooth transition to a teammate when necessary. The platform also supports built-in integrations with services like Zapier, FareHarbor, and LetsBook, and offers webhooks and API-call functionalities for connection with additional systems. Designed for enhancing customer communication and optimizing routine service tasks on the WhatsApp Business Platform, Tobachat effectively manages booking-related notifications and marketing efforts directed at opted-in contacts while promoting team collaboration. This comprehensive suite of features makes it an invaluable asset for businesses looking to elevate their customer engagement.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Facebook Messenger
Yes
FareHarbor
No
Instagram
Yes
Microsoft 365
Yes
TikTok
Yes
WhatsApp
Yes
YouTube
Yes
Zapier
No
Integrations
Facebook Messenger
No
FareHarbor
Yes
Instagram
No
Microsoft 365
No
TikTok
No
WhatsApp
No
YouTube
No
Zapier
Yes
Pricing Details
€29/month
Plans start at €29/month, or €290/year with annual billing. Higher listed plans are €69, €129, and €199/month. A 7-day free trial is offered. Plan limits and included features vary.
Free Trial
Yes
Free Version
No
Pricing Details
€29/month
The Free plan includes 50 conversations once per number and 100 AI test replies per month. Start costs €29/month (200 conversations per month), Growth €99/month (750) and Pro €199/month (2,500). Yearly billing is €290, €990 and €1,990. Every plan includes every feature and unlimited users and contacts. Extra conversations cost €10 per 100. Meta messaging fees are billed separately by Meta. Prices exclude VAT.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
IRSE, računalniška infrastruktura in obdelava podatkov, Rajmond Hočevar
Founded
2026
Country
Slovenia
Website
smailos.com
Vendor Details
Company Name
Tobachat
Founded
2025
Country
Netherlands
Website
tobachat.nl
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No