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Average Ratings 0 Ratings

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ease
features
design
support

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Description

SMP 365 AI-Assisted ICAM is a cutting-edge solution integrated within Microsoft 365 and SharePoint that streamlines incident management and investigation processes for organizations, enabling them to effectively document incidents, perform organized inquiries, pinpoint contributing factors and root causes, execute corrective measures, and create professional reports on investigations. Notable Features Include: • Comprehensive incident notification and management • AI-enhanced ICAM investigations • 5 Whys analytical approach • PEEPO analysis methodology • Efficient evidence and image handling • Collection of witness statements and interviews • Management of corrective actions • Detailed executive investigation reports • Streamlined approval workflows • Automated email notifications and alerts • Real-time analytics and dashboards • Seamless integration with Microsoft 365 and SharePoint • Mobile-accessible interface • User-friendly options for light mode and dark mode Advantages of this solution encompass a significant reduction in the time spent on investigation administration, standardization of investigative procedures, enhancement of the quality of incident reporting, and support for compliance with governance standards, ultimately fostering a more efficient and accountable organizational environment. Additionally, the integration with existing Microsoft tools ensures a familiar user experience, making it easier for teams to adapt and leverage the platform effectively.

Description

Workplace incidents related to security and safety happen regularly, making it essential for organizations to take a proactive approach in investigating and managing these occurrences before they turn into larger, often public issues that can tarnish their brand and reputation. From something as minor as a malfunctioning light bulb in a parking area to severe situations like an active shooter, it is crucial that incidents are effectively managed, thoroughly investigated, analyzed, and documented so that appropriate measures can be taken. By gaining insight into how security personnel perform their daily tasks, companies can enhance operational efficiencies and reduce costs. Utilizing configurable questions, immediate notifications, computer-aided dispatch, and intelligent narratives along with site-specific documentation, images, and videos allows for a comprehensive understanding of how events develop. Each action taken during and following an incident carries significant implications, empowering organizations to make well-informed, data-driven decisions regarding their resources, staffing, and reporting strategies, ultimately fostering a safer workplace environment. This focus on both proactive and reactive measures can significantly improve an organization's ability to handle unforeseen challenges effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft SharePoint
SureView
SwiftConnect
Symmetry Business Intelligence

Integrations

Microsoft 365
Microsoft SharePoint
SureView
SwiftConnect
Symmetry Business Intelligence

Pricing Details

$999 per user per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SMP 365 SAAS

Founded

2024

Country

Australia

Website

www.smp365.com

Vendor Details

Company Name

AMAG Technology

Country

United States

Website

www.amag.com/incidentmanagement

Product Features

EHS Management

Audit Management
Corrective / Preventive Actions
Environmental Management
Environmental Risk Assessment
Forms Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
MSDS
OSHA Recordkeeping
Occupational Health Management
Safety Risk Assessment
Training Management
Waste Management

Safety Management

Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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