Average Ratings 0 Ratings
Average Ratings 2,944 Ratings
Description
SIPSTACK integrates cloud PBX, business messaging, and AI-driven call management into a unified communications platform tailored for businesses. The platform, known as Nova, features multiple functionalities such as extensions, automated attendants, call groups, call queues, and recording capabilities, along with voicemail-to-email services that include AI transcription, and support for both desktop and mobile applications, as well as IP desk phones. Flare enhances communication with support for two-way SMS and MMS, alongside messaging campaigns, automated responses, and a seamless 10DLC registration for business numbers. Additionally, Aura's AI voice agents handle calls, providing solutions along with transcripts, summaries, and sentiment insights. Meanwhile, SARA operates as an in-app assistant, enabling users to make account adjustments through simple language requests. The applications are compatible across various platforms, including Windows, macOS, iPhone, iPad, and Android, and they also function in any web browser. SIPSTACK provides flexible month-to-month subscription options, complimentary number porting, and a 14-day free trial to help users get started. With such a comprehensive suite of features, businesses can streamline their communication processes effectively.
Description
Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
ASC
No
Albato
No
Aspect
No
Bubble
No
CallFlow
No
DataParser
No
Desk Manager
No
Freshdesk
No
GTT Envision
No
Genesys Cloud CX
No
Integrations
ASC
Yes
Albato
Yes
Aspect
Yes
Bubble
Yes
CallFlow
Yes
DataParser
Yes
Desk Manager
Yes
Freshdesk
Yes
GTT Envision
Yes
Genesys Cloud CX
Yes
Pricing Details
$19/user/month
Nova Core is $19/user/month with monthly billing. Annual prepayment lowers the effective Core rate to $15.20/user/month, billed as $182.40 per user per year. Nova Pro includes a 14-day free trial and converts to a paid subscription unless canceled or changed before the trial ends. Plans have no long-term contracts and can be canceled anytime.
Free Trial
Yes
Free Version
No
Pricing Details
$10.50/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SIPSTACK
Founded
2016
Country
Canada
Website
sipstack.com
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
zoom.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Alternatives
No Alternatives
