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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SILKYPIX is a software designed for RAW development that transforms the RAW data captured by digital cameras into high-resolution images while ensuring precise color accuracy from the darkest shadows to the brightest highlights. Proudly developed in Japan, SILKYPIX is compatible with over 700 different camera models, making it a favored choice for both professional photographers and casual enthusiasts alike. This software has earned recognition as the standard bundled software from digital camera manufacturers globally. Since the launch of the "SILKYPIX series" in 2004, the company has consistently focused on delivering "High Quality Images," which is evident in the product's capabilities. With features that include noiseless performance and true-to-life color reproduction, the software excels in providing a rich gradation from shadows to highlights. Its image processing engine is specifically tailored for high-resolution output, ensuring that users can maximize the potential of their digital cameras and lenses effectively. Additionally, SILKYPIX incorporates advanced noise reduction techniques that minimize unwanted noise, even at higher ISO settings, to further enhance image clarity and quality.

Description

Shadow CMS Enterprise call accounting is adept at identifying operational bottlenecks, flagging unusual activity, reconciling billing statements, aiding in migration planning, and managing telecom expenditures. Many businesses encounter challenges related to workforce management and overall productivity. Shadow All-In-One features an extensive array of real-time and historical reports and dashboards that reveal service levels, call volume, departmental performance, and call center analytics. Additionally, Shadow can integrate communication metrics from various IP/PBX systems, communication servers, and collaboration tools into comprehensive reports for in-depth analysis of patterns, trends, KPIs, and workforce optimization. The data is meticulously organized and displayed in customizable dashboards, reports, or as actionable events triggered by specific criteria. Shadow provides multiple modules that offer personalized dashboards and metrics tailored for real-time settings such as call centers, healthcare facilities, and critical operations centers. Users can access this information from desktops, wall displays, or it can be distributed directly to teams for immediate insights and decision-making. Enhanced visibility into communication metrics allows organizations to make informed choices to improve efficiency and drive performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$1000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SILKYPIX

Country

United States

Website

silkypix.isl.co.jp/en/

Vendor Details

Company Name

Resource Software International

Founded

1990

Country

Canada

Website

www.telecost.com/rsi-products.php#SHADOWCMS

Product Features

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log No 

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