Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Patient Experience Platform serves as a targeted survey tool tailored to specific specialties, enabling practices to gather feedback directly from patients and offering trustworthy insights regarding their experiences. By presenting this information on an easy-to-use dashboard, it allows practices to gain a comprehensive understanding of their operations from the viewpoint of their patients. These valuable insights empower practices to enhance their performance, boost patient loyalty, and ultimately increase revenue. This five-star reputation management tool also promotes transparency regarding the quality of care provided by your team, assisting in converting website visitors into actual patients. Additionally, it includes free-text comments that enrich the feedback received, providing further context and nuance to patient opinions. With real-time, actionable metrics, practices can swiftly implement changes based on insights gained. The platform also offers benchmarking by location and physician, measuring the performance of physicians and office staff alike. Overall, it significantly enhances your value proposition, which can be a critical factor in negotiations with payers while simultaneously fostering a culture of continuous improvement. In doing so, it not only elevates patient satisfaction but also strengthens the overall quality of care delivered.
Description
Become part of the growing community of medical professionals utilizing rater8 to cultivate online reviews, amplify patient responses, and enhance healthcare practices. Create impactful and persuasive patient testimonials and reviews with ease. Our advanced, automated review generation system increases your reviews in targeted areas, ensuring an optimal online presence for your hospital, practice, and individual practitioners. We are committed to helping you outshine rivals and draw in more patients through digital channels. Our innovative employee performance management system, along with patient feedback surveys tailored for the healthcare sector, enables you to pinpoint strengths and areas needing improvement within your medical team. Achieve greater operational visibility and compare your facilities and providers against each other to discover methods for elevating the patient experience. Furthermore, measure your patient satisfaction metrics against those of your peers across the nation to enhance your services even more. Embrace these tools to ensure your practice remains competitive and responsive to patient needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Yelp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$59 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SE Healthcare
Country
United States
Website
www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/
Vendor Details
Company Name
rater8
Founded
2015
Country
United States
Website
rater8.com
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No