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Description
The SAP Personal Data Manager serves as a reusable service within the SAP Business Technology Platform, facilitating the DPP information framework. This tool enables the identification of data subjects and provides them with details regarding their stored and utilized personal data across various applications. Further, it allows for the processing of requests from these individuals, ensuring they are informed about their data. Customer service representatives have access to this application, enabling them to relay necessary information to data subjects on their behalf. Additionally, the platform offers functionalities to initiate requests for editing or correcting personal data and to delete such data when required. Through the Manage Personal Data Application, data subject information can be effectively overseen, allowing customer service representatives to address any inquiries or requests from end users regarding their personal data management. This ensures a streamlined process for handling personal data concerns while enhancing user trust and transparency.
Description
Salesforce Privacy Center provides businesses with a comprehensive solution for managing data privacy and ensuring compliance with regulations like GDPR. The platform helps organizations safeguard sensitive data by allowing for easy de-identification or deletion of unnecessary information in production systems. It supports streamlined data subject access requests (DSARs), making it easier to retrieve and deliver relevant customer data in compliance with privacy laws. Privacy Center also simplifies the management of customer consent through the Preference Manager, which allows businesses to create customizable no-code forms to capture consent for marketing, data sharing, and more. By consolidating customer privacy requests and enhancing data governance, Privacy Center helps businesses mitigate risks, build trust with customers, and stay prepared for applications like Agentforce and Salesforce's Customer 360.
API Access
Has API
API Access
Has API
Pricing Details
$610 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SAP
Founded
1972
Country
Germany
Website
www.sapstore.com/solutions/46366/SAP-Personal-Data-Manager
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/platform/privacy-center/
Product Features
Product Features
Data Privacy Management
Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification