Average Ratings 0 Ratings
Average Ratings 21 Ratings
Description
EPM, BPI, BPMS, BPMN, and RPA—all seamlessly integrated within a single platform. With SA Process Manager, organizations can effectively map, enhance, and automate their processes, ensuring that execution aligns with strategic objectives. This tool empowers businesses to advance through the use of intelligence, automation, and robotic capabilities. Tailored around the nine domains of the Business Process Management (BPM) discipline as outlined by ABPMP's BPM CBOK, SA Process Manager focuses on elevating organizational performance by automating processes, which fosters superior business oversight and facilitates measurement and control throughout execution. By significantly reducing implementation times, it boosts productivity while clearly identifying responsible personnel, departments, and managers for each phase of a process. Action semaphores provide the ability to manage and respond to each evaluated process efficiently, with data for key performance indicators collected automatically to inform decision-making and drive continuous improvement. This comprehensive approach ensures that businesses can adapt to changing demands while maintaining high standards of operational excellence.
Description
vtenext, the first and only All-In-One Customer Relationship Management (CRM) equipped with a BPMN engine and AI algorithms.
Avoid departmental silos. They are a productivity killer.
Holistic CRMs are a powerful tool that can improve the efficiency of every business area.
BPMN Engine
This is a natively-integrated tool that, through a graphical interface, allows to automate and digitize any type of business process. It avoids collaborators from doing tasks with low added-value and minimizes time loss and errors.
Artificial Intelligence
Integrated algorithms can make your organization more efficient and effective through:
- automatic tickets, leads classificators
Lead generation chatbot
Chatbot for internal and external support
OCR
vtenext automates marketing, pre-sales, sales, customer service, and project management.
API Access
Has API
API Access
Has API
Integrations
3CX
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira Align
Magento
Mailchimp
Microsoft Exchange
PrestaShop
Salesforce
Integrations
3CX
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira Align
Magento
Mailchimp
Microsoft Exchange
PrestaShop
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$24/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interact Solutions
Founded
1999
Country
Brazil
Website
www.interactsolutions.com/produto/sa-process-manager/
Vendor Details
Company Name
vtenext
Founded
2006
Country
Italy
Website
www.vtenext.com
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Robotic Process Automation (RPA)
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking