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Description
S.C.A.L.A. serves as an all-in-one AI operating system designed for enterprises, integrating customer relationship management, business intelligence, scheduling, WhatsApp automation, and AI agents tailored for service-oriented sectors.
Notable features include:
- A suite of over 20 autonomous AI agents utilizing more than 30 MCP tool handlers actively in use
- SARA, an AI-driven WhatsApp assistant that manages customer interactions around the clock in six languages, boasting response times under 800 milliseconds
- Ready-made vertical dashboards catering to 20 different industries such as hospitality, restaurants, real estate, healthcare, beauty, automotive, and legal services
- A collection of 131 complimentary business tools aimed at enhancing SEO, finance, and operational efficiency
- The SCALA Score, a comprehensive B2B intelligence database containing over 252 million company records sourced from more than 40 government registries
- Multi-model AI routing capabilities incorporating Claude, Mistral, and Gemini technologies to avoid dependency on a single vendor
- Fully compliant with GDPR regulations and based in Milan, Italy
- SARA is available as open source under the AGPL-3.0 license.
For pricing, S.C.A.L.A. offers a 14-day free trial, followed by subscription options priced at EUR 97 per month for the Growth plan or EUR 197 per month for the Scale plan, making it accessible for various business needs and sizes.
Description
Sara is a comprehensive platform designed for client communication and workflow management, serving as a central hub for state, federal, nonprofit, vocational rehabilitation, workforce development, veterans affairs, criminal justice, and health and human services agencies. By streamlining administrative tasks, automating client follow-ups, and enhancing compliance, it integrates seamlessly with existing case management systems. The platform simplifies routine operations such as two-way texting and email, scheduling appointments and sending reminders, creating automated case notes, capturing documents along with e-signatures, conducting surveys, and facilitating HIPAA-compliant video conferencing. Furthermore, it meticulously records and syncs communications to the agency’s official system, supports an unlimited number of messaging templates and workflows, and is customizable to fulfill specific compliance and program needs. As a result, agencies can efficiently scale their operations while ensuring consistent engagement with their caseloads, ultimately leading to improved service delivery. This adaptability allows agencies to meet the evolving demands of their respective fields effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$97/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Binda Alessandro
Founded
2025
Country
Italy
Website
get-scala.com
Vendor Details
Company Name
Sara
Founded
2010
Country
United States
Website
saraworks.com
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Product Features
Human Services
Case Management
No
Certification & Licensing
No
Child Welfare Management
No
Document Management
No
Reporting & Statistics
No
Scheduling
No
Time Tracking
No
Training Management
No