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Description
Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.
Description
StreamVision has crafted a tailored solution for the hospitality sector, specifically designed to cater to the needs of upscale hotels, residences, and medical facilities, thereby providing valuable in-room entertainment services to guests. This innovative solution adapts to the unique requirements of each client and the scale of their projects. Its modular architecture allows hotels to select from a variety of features, ensuring it aligns with their individual needs and limitations. The system is entirely digital and IP-based, powered by the distinctive Atlas middleware, which facilitates effortless expansion for new features, additional clients, and an increased number of channels, while also allowing integration with third-party applications like property management and building management systems. By focusing on enhancing guest satisfaction and loyalty, StreamVision encourages the use of in-room services and creates numerous avenues for hotels to boost their revenue. Ultimately, this strategic approach not only benefits the guests but also significantly improves the overall operational efficiency for hoteliers.
API Access
Has API
API Access
Has API
Integrations
Booking.com
Bookingplanner
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Integrations
Booking.com
Bookingplanner
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Runnr.ai
Founded
2022
Country
The Netherlands
Website
runnr.ai/
Vendor Details
Company Name
StreamVision
Country
United States
Website
www.streamvision.com/en/solutions/hospitality
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant