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Description
RuleInside is a managed AI customer support and AI voice agent service for online stores on WordPress, including WooCommerce, FluentCart and SureCart. It gives a store a team of AI agents that answer customers and follow up with them by phone, website chat and WhatsApp.
Customer support: the agents answer shoppers 24/7 in English, Italian and Spanish, using the store's live orders, stock, prices and policies. They handle questions such as "Where is my order?", "Is it in stock?" and "What is your return policy?" without a person.
Sales and follow-up: a website shopping assistant helps shoppers find products and reach checkout. Other agents follow up enquiries, contact shoppers who opted in to abandoned-cart reminders, ask for reviews after delivery and re-engage past customers.
Human control: when a case needs staff, the call transfers live, or the full conversation is handed over to a team member. A human always decides anything involving payments.
How it works: one WordPress plugin connects the store. In the managed service, the RuleInside team builds each agent on the store's products, policies and brand voice, tests it on live orders before a customer hears it, and reviews conversations daily after launch. Owners see every conversation and result in the portal and receive a weekly report.
Pricing: managed plans start at €397/month, including one agent and 1,000 minutes (or 2,000 chat conversations), with a 30-day money-back guarantee; setup is €1,200 per agent. A self-serve plan with API access starts at €99/month.
Best for: small and mid-size ecommerce stores that lose sales to unanswered questions. RuleInside LLC was founded by Stefano Bertoli, with offices in Italy and Spain and legal headquarters in the United States.
Description
xfix shop serves as a web-based tool designed for ecommerce user-experience audits, catering to store owners, ecommerce teams, and agencies. It simulates the experience of a shopper navigating an online store, evaluating product pages, the shopping cart, and the checkout process against established guidelines for usability and AI readiness. The resulting report highlights key findings, includes evidence and screenshots, clarifies the significance of identified issues, and offers potential solutions. To summarize the audit, a score is provided, and users have the option to conduct additional audits after implementing changes. Furthermore, the service can evaluate the capability of AI shopping assistants in locating product details, interpreting prices and stock levels, and navigating a store’s shopping journey. Users have the choice to begin with a limited free report or opt for a comprehensive report tailored for a single store. Subscription options are available, which include multi-store audits and regular re-audits. All audits are executed online, eliminating the need for software installation or any alterations to the store. This innovative tool empowers users to enhance their online shopping experience effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
WooCommerce
Yes
BigCommerce
No
Magento
No
Salla
No
Shopify
No
WordPress
Yes
Integrations
WooCommerce
Yes
BigCommerce
Yes
Magento
Yes
Salla
Yes
Shopify
Yes
WordPress
No
Pricing Details
€99/month
Self-serve is €99/month, billed monthly, with about 110 calls at €0.30 per minute and all 15 developer API routes. There is no setup fee; if the allowance runs out, the same plan is charged again. Managed plans start at €397/month. Managed Lite includes one agent and 1,000 minutes, or 2,000 chat conversations from the same allowance; annual billing is €3,970. Managed setup is €1,200 per agent. Extra managed usage is billed at plan-specific rates. Managed plans include a 30-day money-back guarantee.
Free Trial
Yes
Free Version
No
Pricing Details
$29 one-time (free available)
A free report is available for up to three stores, with a limited set of findings. A full report for one store costs $29 once. Pro is $49/month and Agency is $199/month; annual plan options are also offered. Subscription plans include multi-store audits and recurring re-audits, with plan limits applying.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RuleInside
Founded
2025
Country
United States
Website
ruleinside.com
Vendor Details
Company Name
xFix LLC
Country
Jordan
Website
xfix.ai/shop