Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.

Description

Business owners understand that having a live operator available to answer phone calls at any hour, every day of the year – 24/7 – creates a strong, favorable impression on their customers. The operators at TeleRep are not only well-trained but also seasoned professionals who appreciate the significance of their role. When a potential customer makes a call, they will be welcomed by a cheerful and attentive representative who is capable of addressing inquiries, forwarding messages, and scheduling appointments. At TeleRep, we ensure that our operators utilize specialized software for every piece of information received, which guarantees safety, security, and prevents any details from being misplaced. The commitment to excellent customer service is evident in every interaction, fostering trust and reliability in the business relationship.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

2Captcha Yes 
Amazon Q Yes 
BlueFlag Security Yes 
BuildVu Yes 
CTRLpotato Yes 
Claude Sonnet 4.5 Yes 
CodeFactor Yes 
Dash Yes 
E6 TRITIUM Yes 
EditPlus Yes 
Flawnter Yes 
Fuzzapi Yes 
GridPanel Yes 
Homebrew Yes 
IP2Location Yes 
JsonWHOIS Yes 
Parasoft Yes 
Parse Yes 
Raftt Yes 
Synadia Yes 

Integrations

2Captcha No 
Amazon Q No 
BlueFlag Security No 
BuildVu No 
CTRLpotato No 
Claude Sonnet 4.5 No 
CodeFactor No 
Dash No 
E6 TRITIUM No 
EditPlus No 
Flawnter No 
Fuzzapi No 
GridPanel No 
Homebrew No 
IP2Location No 
JsonWHOIS No 
Parasoft No 
Parse No 
Raftt No 
Synadia No 

Pricing Details

$349 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ruby Receptionists

Country

United States

Website

www.ruby.com

Vendor Details

Company Name

TeleRep

Founded

1976

Country

United States

Website

www.telerep.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Alternatives

Alternatives

Ruby Reviews

Ruby

Ruby Receptionists