Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.
Description
Repeatedly, we have successfully enhanced efficiency, allowing clients to benefit from valuable additional time. Ruby Datum guarantees an unparalleled user experience, as each feature undergoes thorough usability testing to maintain a streamlined interface. Users have the flexibility to enable or disable features through comprehensive settings. We have established integrations with top-tier platforms and are dedicated to aligning your user journey seamlessly with Ruby Datum and your preferred tools, such as iManage, Ayfie, or your bespoke client portal. Each platform can be tailored with custom colors to reflect your brand or the specific needs of the clients you serve. Additionally, user levels, site configurations, custom fields, and various features can be activated or deactivated through our user-friendly setup panels. These configurations can be saved and transferred to new sites for convenience. Our experienced team, well-versed in virtual data rooms, is available 24/7 to offer complete technical assistance and support whenever needed, ensuring your operations run smoothly. With our commitment to excellence, we aim to empower your organization and enhance overall productivity.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Q
Yes
Aruba Jelastic Cloud
Yes
Aserto
Yes
Aspecto
Yes
BlueFlag Security
Yes
Dash
Yes
EditPlus
Yes
Flawnter
Yes
Gemma 2
Yes
GridPanel
Yes
Integrations
Amazon Q
No
Aruba Jelastic Cloud
No
Aserto
No
Aspecto
No
BlueFlag Security
No
Dash
No
EditPlus
No
Flawnter
No
Gemma 2
No
GridPanel
No
Pricing Details
$349 per month
Free Trial
No
Free Version
No
Pricing Details
$700.00/year
Unlimited users Unlimited support Unlimited training - no hidden costs
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ruby Receptionists
Country
United States
Website
www.ruby.com
Vendor Details
Company Name
Ruby Datum
Founded
2016
Country
United Kingdom
Website
www.rubydatum.co.uk
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Virtual Data Room
Anonymity Management
Yes
Audit Trail
Yes
Collaboration
Yes
Data Protection
Yes
Data Storage Management
Yes
Document Tagging
Yes
Due Diligence Management
Yes
Procurement Management
Yes
Project Management
Yes
Role-Based Permissions
Yes
Secure Preview
Yes