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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Routepost serves as an AI-powered receptionist tailored specifically for service-oriented businesses such as HVAC contractors, electricians, plumbers, landscapers, salons, and cleaning services. Available around the clock, it efficiently manages every incoming call and text, schedules appointments directly onto your calendar, sends automated reminders, follows up on pending quotes, and solicits reviews after jobs are completed. This eliminates the risk of missed calls, voicemails, or lost leads. With a competitive starting price of just $49 per month, it is more affordable than traditional answering services. Routepost is compatible with any service business that requires appointment bookings, including home services like HVAC and plumbing, beauty establishments such as salons and spas, as well as cleaning, landscaping, and medical services. A 14-day free trial is offered without the need for a credit card, allowing businesses to experience the benefits firsthand. Additionally, Routepost ensures seamless communication, enhancing customer satisfaction and engagement.

Description

TextBack offers a solution for local businesses that rely on phone communication by allowing them to automatically respond to missed, busy, and after-hours calls with text messages and a collaborative inbox. Callers can engage in a two-way dialogue, request callbacks, obtain quotes, send images, or schedule appointments based on available time slots. The platform accommodates conversations in both English and Spanish, features AI-generated responses that require business approval prior to dispatch, and includes follow-up communications, reminders for quotes and appointments, as well as requests for reviews once services are completed. Additionally, businesses gain access to a built-in website, a lead-form inbox, and an option for directory listings. To enhance operational efficiency, TextBack delivers weekly activity summaries and urgent message notifications tailored for trades such as HVAC, plumbing, electrical work, and roofing, among other local service sectors, ensuring that businesses stay connected and responsive to customer needs. This comprehensive service not only streamlines communication but also helps businesses enhance customer relationships and improve service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$49/month
Free Trial Yes 
Free Version No 

Pricing Details

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Routepost

Website

routepost.polsia.app

Vendor Details

Company Name

GoTextBack

Country

United States

Website

gotextback.com

Product Features

Product Features

Alternatives

Alternatives

No Alternatives
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