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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our platform equips both agents and customers with automated diagnostics for home networks, along with straightforward troubleshooting guidance, allowing them to pinpoint the cause of WiFi connectivity problems and achieve a solution on their first attempt. The RouteThis Discovery App utilizes the user's mobile device to gather comprehensive data about the configuration and environment of the home network, enabling it to automatically detect the underlying issues causing potential WiFi disruptions. In addition, the RouteThis Dashboard serves as a centralized tool that grants agents immediate access to the customer's home network status, providing clear instructions to address the identified issues and enabling remote resolution capabilities. Furthermore, as a component of the RouteThis Discovery App, RouteThis Self-Help offers customers detailed, step-by-step guidance to tackle specific problems identified within their home networks, ensuring a more user-friendly experience. This combination of features not only enhances efficiency but also significantly improves customer satisfaction by fostering quicker resolutions.

Description

The WiFi Scanner identifies nearby networks and provides essential WiFi details that are crucial for effective troubleshooting. Its filtering and sorting features refine the results, especially in densely populated areas. The channel graphs for both 2.4 GHz and 5 GHz frequencies help visualize signal interferences that can compromise network performance. Additionally, the IP Scanner detects all devices connected to your network, as an overloaded network can lead to bandwidth and speed limitations. The Speed Test function allows users to monitor their network speeds, enabling them to assess performance in various locations by testing download and upload rates while moving around with a laptop. A tool called "Who's On My Network" functions as an IP Scanner to uncover connected devices, as a high number of devices can hinder network efficiency, resulting in potential speed or connection issues. Furthermore, it serves as a mechanism to identify unwanted intruders accessing your network. Regularly monitoring your network's health can significantly enhance your overall connectivity experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29.99 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RouteThis

Founded

2013

Country

Canada

Website

routethis.com/platform/

Vendor Details

Company Name

WiFi Scanner

Website

wifiscanner.com/wifiscanner.html

Product Features

Network Troubleshooting

Alerts / Escalation No 
Bandwidth Troubleshooting No 
Change Management No 
Configuration Management No 
Connectivity Management No 
Data Visualization No 
Historical Audit No 
Mobile Network Troubleshooting No 
Network Analysis No 
Network Monitoring No 

Product Features

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Intuitibits