Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our platform equips both agents and customers with automated diagnostics for home networks, along with straightforward troubleshooting guidance, allowing them to pinpoint the cause of WiFi connectivity problems and achieve a solution on their first attempt. The RouteThis Discovery App utilizes the user's mobile device to gather comprehensive data about the configuration and environment of the home network, enabling it to automatically detect the underlying issues causing potential WiFi disruptions. In addition, the RouteThis Dashboard serves as a centralized tool that grants agents immediate access to the customer's home network status, providing clear instructions to address the identified issues and enabling remote resolution capabilities. Furthermore, as a component of the RouteThis Discovery App, RouteThis Self-Help offers customers detailed, step-by-step guidance to tackle specific problems identified within their home networks, ensuring a more user-friendly experience. This combination of features not only enhances efficiency but also significantly improves customer satisfaction by fostering quicker resolutions.
Description
WiFi Explorer serves as a valuable tool for the design and validation of wireless networks, enabling users to detect channel conflicts, overlapping channels, and issues related to low signal quality, all of which can impact connectivity and performance in homes, offices, or larger enterprises. Tailored for Wi-Fi specialists, WiFi Explorer Pro 3 extends its functionality, offering a comprehensive suite of advanced features that aid in the analysis and evaluation of various network types, whether for residential spaces, small offices, or corporate environments. With this application, users can gain a detailed snapshot of the Wi-Fi environment, allowing for the swift identification of prevalent issues that may hinder network efficiency or connectivity. Additionally, the tool allows for the filtering and organization of scan outcomes by parameters such as name, physical access point, or vendor, enhancing the visualization and troubleshooting processes across diverse settings. Furthermore, users can leverage integrations that visualize data from both wireless and non-802.11 energy sources, providing deeper insights into interference effects and channel usage, ultimately leading to more robust network performance.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RouteThis
Founded
2013
Country
Canada
Website
routethis.com/platform/
Vendor Details
Company Name
Intuitibits
Country
United States
Website
www.intuitibits.com
Product Features
Network Troubleshooting
Alerts / Escalation
No
Bandwidth Troubleshooting
No
Change Management
No
Configuration Management
No
Connectivity Management
No
Data Visualization
No
Historical Audit
No
Mobile Network Troubleshooting
No
Network Analysis
No
Network Monitoring
No