Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our platform equips both agents and customers with automated diagnostics for home networks, along with straightforward troubleshooting guidance, allowing them to pinpoint the cause of WiFi connectivity problems and achieve a solution on their first attempt. The RouteThis Discovery App utilizes the user's mobile device to gather comprehensive data about the configuration and environment of the home network, enabling it to automatically detect the underlying issues causing potential WiFi disruptions. In addition, the RouteThis Dashboard serves as a centralized tool that grants agents immediate access to the customer's home network status, providing clear instructions to address the identified issues and enabling remote resolution capabilities. Furthermore, as a component of the RouteThis Discovery App, RouteThis Self-Help offers customers detailed, step-by-step guidance to tackle specific problems identified within their home networks, ensuring a more user-friendly experience. This combination of features not only enhances efficiency but also significantly improves customer satisfaction by fostering quicker resolutions.
Description
Comprehensive network software featuring over 60 essential tools is available. It offers automated network discovery, enabling users to map out their systems effortlessly. Users can monitor their networks in real time and receive immediate alerts about any issues. With strong diagnostic features, it simplifies the identification and resolution of network problems. The software also enhances security measures, allowing users to simulate attacks to uncover potential vulnerabilities. Configuration and log management tools are included to assist with device setups and troubleshooting any configuration errors. It monitors IP addresses and DHCP scopes effectively, providing insight into device relationships and connectivity. The toolset is specifically designed for seamless management of network infrastructure. Users can explore an extensive range of network discovery capabilities, such as Port Scanning, Switch Port Mapping, SNMP sweeps, and other advanced features. This powerful suite ensures that network administrators can efficiently maintain and optimize their network environments.
API Access
Has API
No
API Access
Has API
No
Integrations
Datto Workplace
No
SolarWinds Network Configuration Manager
No
Integrations
Datto Workplace
Yes
SolarWinds Network Configuration Manager
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RouteThis
Founded
2013
Country
Canada
Website
routethis.com/platform/
Vendor Details
Company Name
SolarWinds
Founded
1999
Country
United States
Website
www.solarwinds.com/engineers-toolset
Product Features
Network Troubleshooting
Alerts / Escalation
No
Bandwidth Troubleshooting
No
Change Management
No
Configuration Management
No
Connectivity Management
No
Data Visualization
No
Historical Audit
No
Mobile Network Troubleshooting
No
Network Analysis
No
Network Monitoring
No
Product Features
Log Management
Archiving
Yes
Audit Trails
No
Compliance Reporting
Yes
Consolidation
No
Data Visualization
No
Event Logs
Yes
Network Logs
Yes
Remediation
No
Syslogs
No
Thresholds
No
Web Logs
Yes
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
Yes
Server Monitoring
No
Uptime Monitoring
Yes
Web Traffic Reporting
No
Network Security
Access Control
No
Analytics / Reporting
Yes
Compliance Reporting
No
Firewalls
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Threat Response
No
VPN
No
Vulnerability Scanning
Yes
Network Troubleshooting
Alerts / Escalation
Yes
Bandwidth Troubleshooting
Yes
Change Management
Yes
Configuration Management
Yes
Connectivity Management
Yes
Data Visualization
Yes
Historical Audit
Yes
Mobile Network Troubleshooting
Yes
Network Analysis
Yes
Network Monitoring
Yes