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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RouteIQ offers cloud-based software designed for dispatching and managing operations for delivery, courier services, fieldwork, towing, and various mobile teams. Dispatchers utilize a web dashboard to assign tasks, optimize routes with multiple stops, and keep track of driver locations, estimated times of arrival, and job progress. The application available for iOS and Android devices equips drivers with navigation tools, status updates, proof capture functionalities, and detailed job information. Customers benefit from features such as request and payment portals, notification systems, and branded tracking links for transparency. Organizations can tailor job states, service categories, pricing structures, forms, and proof requirements to suit their needs, while an AI assistant is available to respond to inquiries using real-time dispatch data. The system also includes a REST API and webhooks to integrate dispatch events with other platforms seamlessly. Both Free and Pro plans support unlimited drivers and dispatchers, with billing determined by the number of billable jobs, while third-party service providers have their own separate charges. This comprehensive solution ensures that mobile teams can operate efficiently and stay connected with their customers and dispatchers.

Description

Spoke Dispatch is a sophisticated platform designed for planning delivery routes and managing dispatch operations, enabling businesses to enhance their delivery efficiency by generating optimal routes automatically from a starting point and a list of destinations, thereby allowing drivers to maximize their deliveries with minimal driving. Once the routes are established, users receive updated estimated arrival times for each stop that change dynamically as deliveries progress, and they have the ability to re-optimize remaining stops to navigate around traffic and adhere to delivery schedules, all while being able to view specific details related to each stop, including special instructions, access codes, and recipient information. The platform excels in facilitating real-time route management and adjustments, enabling teams to fine-tune their plans on the go, mitigate unnecessary detours, and significantly reduce the time spent on daily routes. Additionally, it seamlessly integrates with popular navigation applications, providing drivers with turn-by-turn directions directly through the mobile interface. Both drivers and dispatchers can efficiently collaborate from a unified dashboard, which allows for route assignments, progress tracking, and other essential operational tasks, fostering a more organized and productive delivery process. This comprehensive approach not only streamlines logistics but also enhances communication among team members, ensuring that everyone is aligned and informed throughout the delivery cycle.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Maps Yes 
Anthropic Yes 
Firebase Yes 
HERE Yes 
LiveKit Yes 
Mailgun Yes 
Mapbox Yes 
Shopify No 
Slack Yes 
Spoke Route Planner No 
Stripe Yes 
Telnyx Yes 
Twilio Yes 
Zapier No 

Integrations

Google Maps Yes 
Anthropic No 
Firebase No 
HERE No 
LiveKit No 
Mailgun No 
Mapbox No 
Shopify Yes 
Slack No 
Spoke Route Planner Yes 
Stripe No 
Telnyx No 
Twilio No 
Zapier Yes 

Pricing Details

Free; Pro from $29/site/month
Free: $0/month for one site, with 50 billable jobs per month. Pro: $29/site/month includes 500 billable jobs; additional jobs cost $0.05 each, dropping to $0.04 each above 5,000 jobs/month. One billable job covers up to 10 worked stops; jobs with no worked stop are not charged. Third-party provider usage, including maps, messaging, email, AI, calls, video, and payments, is billed separately by those providers.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CodeRed Technologies, Inc.

Country

United States

Website

routeiq.app

Vendor Details

Company Name

Spoke

Country

United Kingdom

Website

spoke.com/dispatch

Product Features

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management No 
Emergency Dispatch No 
GPS Tracking No 
Performance Metrics No 
Route Costing No 
Territory Management No 

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management No 
Customer Database No 
Dispatch Management No 
Job Assignment Management No 
Label Printing No 
Order Entry No 
Routing No 
Scheduling No 

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

Alternatives

No Alternatives

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