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Average Ratings 0 Ratings
Description
The user-friendly self-service portal empowers suppliers to enter their own background details, placing the onus on them to ensure the accuracy and quality of the information provided. Suppliers are also responsible for fulfilling compliance requirements by uploading their accreditations, certifications, and product or service catalogues directly. SIM simplifies the process for category managers to access the most current supplier data, enabling them to pinpoint any shortcomings in service that could potentially disrupt business operations. With comprehensive visibility into the supply chain, procurement teams can make quicker decisions, enhance their investments, manage risk and compliance effectively, and strengthen their negotiating stance. By gaining deeper insights into supplier dynamics, organizations can conduct more sophisticated analyses beyond conventional reporting, thereby instilling greater confidence in procurement decisions. SIM captures the entire history of supplier interactions, covering everything from the onboarding of new suppliers to the ongoing monitoring of performance and risk assessment. This thorough record-keeping ensures that businesses maintain a clear understanding of their supplier relationships over time.
Description
As a service-oriented organization, it is essential to structure and oversee your operations through the lens of services. By focusing on services rather than merely on technology or products, you can gain a clearer insight into how your services enhance business operations and provide valuable information regarding operational expenses. The SMTX Service Catalogue enables you to create detailed service definitions and make them accessible to your customers, thereby establishing and managing a comprehensive hierarchical service portfolio. In addition, incorporating elements such as service costs, SLA performance metrics, and vendor effectiveness into your Service Catalogue allows for a thorough analysis of the entire service delivery process. The SMTX Business Service Catalogue solution streamlines the maintenance and dissemination of the Service Catalogue, ensuring consistency in the quality of all service descriptions. Moreover, it keeps Service and Catalogue Owners informed about any changes that might impact their services or the overall integrity of the service chains, fostering a proactive approach to service management. This comprehensive system not only enhances operational efficiency but also improves customer satisfaction through clearer communication and better service delivery.
API Access
Has API
API Access
Has API
Integrations
Adobe Acrobat
Alfresco Digital Business Platform
Genpact Cora
PwC Connected Solutions
Integrations
Adobe Acrobat
Alfresco Digital Business Platform
Genpact Cora
PwC Connected Solutions
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rosslyn
Founded
2005
Country
United Kingdom
Website
www.rosslyndatatech.com/solutions/procurement-solutions/supplier-information-management/
Vendor Details
Company Name
SMTX
Founded
2009
Country
Netherlands
Website
www.smt-x.com/smtx-business-service-catalogue
Product Features
Product Features
Catalog Management
Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
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