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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The user-friendly self-service portal empowers suppliers to enter their own background details, placing the onus on them to ensure the accuracy and quality of the information provided. Suppliers are also responsible for fulfilling compliance requirements by uploading their accreditations, certifications, and product or service catalogues directly. SIM simplifies the process for category managers to access the most current supplier data, enabling them to pinpoint any shortcomings in service that could potentially disrupt business operations. With comprehensive visibility into the supply chain, procurement teams can make quicker decisions, enhance their investments, manage risk and compliance effectively, and strengthen their negotiating stance. By gaining deeper insights into supplier dynamics, organizations can conduct more sophisticated analyses beyond conventional reporting, thereby instilling greater confidence in procurement decisions. SIM captures the entire history of supplier interactions, covering everything from the onboarding of new suppliers to the ongoing monitoring of performance and risk assessment. This thorough record-keeping ensures that businesses maintain a clear understanding of their supplier relationships over time.

Description

As a service-oriented organization, it is essential to structure and oversee your operations through the lens of services. By focusing on services rather than merely on technology or products, you can gain a clearer insight into how your services enhance business operations and provide valuable information regarding operational expenses. The SMTX Service Catalogue enables you to create detailed service definitions and make them accessible to your customers, thereby establishing and managing a comprehensive hierarchical service portfolio. In addition, incorporating elements such as service costs, SLA performance metrics, and vendor effectiveness into your Service Catalogue allows for a thorough analysis of the entire service delivery process. The SMTX Business Service Catalogue solution streamlines the maintenance and dissemination of the Service Catalogue, ensuring consistency in the quality of all service descriptions. Moreover, it keeps Service and Catalogue Owners informed about any changes that might impact their services or the overall integrity of the service chains, fostering a proactive approach to service management. This comprehensive system not only enhances operational efficiency but also improves customer satisfaction through clearer communication and better service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat No 
Alfresco Digital Business Platform Yes 
Genpact Cora Yes 
PwC Connected Solutions Yes 

Integrations

Adobe Acrobat Yes 
Alfresco Digital Business Platform No 
Genpact Cora No 
PwC Connected Solutions No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rosslyn

Founded

2005

Country

United Kingdom

Website

www.rosslyndatatech.com/solutions/procurement-solutions/supplier-information-management/

Vendor Details

Company Name

SMTX

Founded

2009

Country

Netherlands

Website

www.smt-x.com/smtx-business-service-catalogue

Product Features

Catalog Management

Catalog Creation No 
Content Library No 
Content Management No 
Cross Selling Functionality No 
Custom Product Attributes No 
Customizable Catalogs No 
Desktop Publishing No 
Pricing Management No 
Product Comparison No 
Search No 

Alternatives

Alternatives

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