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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Roadside stands as the premier case management software globally, with a consistent commitment to enhancing organizational efficiency. Designed specifically by and for mechanics, our primary aim is to maintain Roadside's user-friendly nature. We are dedicated to making Roadside feel uniquely yours; thus, we empower our users to personalize the software with their own colors and logos. Our workflow system ensures that operators access real-time information, and with live updates, we guarantee that customers receive precisely the assistance they require. The case manager is engineered with a focus on boosting productivity. Recognizing the value of statistics, we equip operators with insightful data whenever necessary, including metrics such as monthly case counts, the types of cases that consume the most time, and total sales figures, which further enhance decision-making and operational effectiveness. By continuously evolving and responding to user feedback, we strive to deliver an exceptional experience that aligns with the diverse needs of our customers.

Description

An intuitive, online event management platform that facilitates the assignment of tasks to field technicians, enables real-time status updates and tracking, and supports the creation of invoices alongside cash and payment processing, all while ensuring comprehensive data management for everyday business operations. Dispatch empowers organizations to oversee their complete dispatch workflow through both web and mobile applications. The web interface allows users to log and manage calls, allocate technicians and vehicles to relevant tasks, maintain customer information, and handle invoicing and payment processing seamlessly. Complementing this, the free mobile app, compatible with both Android and iOS, provides users the ability to receive job assignments, update statuses, capture images, communicate with customers, and much more. The Dispatch system not only enhances vehicle and technician efficiency but also offers a broad spectrum of tools, including tailored industry-specific reporting options to meet diverse operational needs. This all-in-one solution streamlines processes, making it easier for businesses to succeed in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

JG Software

Founded

2014

Country

Sweden

Website

www.roadside.nu/

Vendor Details

Company Name

Sure Ecosystem

Founded

1997

Country

United States

Website

dispatch.sureecosystem.com

Product Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing

Product Features

Towing

Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing

Trucking

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

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