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Description
Roadside stands as the premier case management software globally, with a consistent commitment to enhancing organizational efficiency. Designed specifically by and for mechanics, our primary aim is to maintain Roadside's user-friendly nature. We are dedicated to making Roadside feel uniquely yours; thus, we empower our users to personalize the software with their own colors and logos. Our workflow system ensures that operators access real-time information, and with live updates, we guarantee that customers receive precisely the assistance they require. The case manager is engineered with a focus on boosting productivity. Recognizing the value of statistics, we equip operators with insightful data whenever necessary, including metrics such as monthly case counts, the types of cases that consume the most time, and total sales figures, which further enhance decision-making and operational effectiveness. By continuously evolving and responding to user feedback, we strive to deliver an exceptional experience that aligns with the diverse needs of our customers.
Description
The Dispatch Manager interface distinguishes between jobs that are pending service and those currently being handled by drivers. Once a driver completes a task, it transitions from this screen to the Jobs Manager interface for finalization. The Jobs Manager showcases a comprehensive list of all open jobs that are pending closure, and it allows users to perform job searches based on various criteria. Finding and sorting vehicles is a straightforward process, and daily storage updates are done automatically. Additionally, the system features a reminder mechanism to ensure that essential documents are dispatched promptly. With our form builder, users can create necessary forms and seamlessly integrate information from job details. Reports can be generated for law enforcement regarding vehicles stored on the premises. The billing system is robust, specifically designed for accounts receivable. Moreover, it provides complete support for state reporting requirements across all 50 states. The management of the impound lot is thorough and efficient. There is also a built-in capability for generating forms and letters while merging relevant data. Lastly, a versatile and extensive array of reports is available to effectively oversee and manage your business operations. This comprehensive suite of tools is designed to enhance both efficiency and organization in your workflow.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
Free Version
Pricing Details
$369 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
JG Software
Founded
2014
Country
Sweden
Website
www.roadside.nu/
Vendor Details
Company Name
Trackum Software
Website
www.towsoft.com
Product Features
Towing
Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing
Product Features
Towing
Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing
