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features
design
support

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Description

Roadmappy is an innovative platform designed for customer intelligence, leveraging artificial intelligence to uncover valuable product opportunities hidden within customer data while assisting in the creation of streamlined and focused roadmaps. • Meeting insights: Effortlessly schedule, record, and analyze customer calls, user interviews, and internal discussions. The AI efficiently transcribes these interactions, identifying sentiment, themes, key takeaways, and follow-up actions, all of which are linked to a comprehensive customer ledger. • Customer insights: Gather feedback seamlessly from both customers and internal teams in one centralized location. The AI categorizes this feedback into recognizable themes, identifies trends, and consolidates all signals into a unified voice of the customer, providing immediate answers and proactive reports throughout your datasets. • Roadmaps: Create transparent roadmaps that are supported by customer evidence, featuring multiple views, filters, and groupings for effective planning. Manage product launches in an integrated view and effortlessly share these plans with relevant stakeholders. Each plan allows for unlimited users, ensuring that product, sales, marketing, customer success, support, and leadership teams can collaborate using a single source of customer truth. Additionally, all data is securely hosted in the EU, prioritizing data protection and compliance. This comprehensive system enhances collaboration and ensures that every team is aligned with customer needs and insights.

Description

Enhance your client interactions with myITprocess, a comprehensive IT strategic planning tool that generates executive summaries for clients, detailed IT roadmaps, and engaging QBR presentations. Increase acceptance rates by 40% as you effectively highlight IT achievements and uncover new revenue possibilities across your entire client base. This innovative approach enables you to turn technology risks into financial gains through a well-defined IT roadmap and structured QBR framework. Facilitate deal closures with dynamic business reviews, transforming the landscape of MSP success while optimizing revenue potentials from the outset. Planning for IT doesn't need to be tedious; simplify the QBR process with a tailored IT roadmap and suggestions that can be easily transformed into an engaging presentation for productive discussions. By routinely evaluating your clients’ systems, pinpointing deficiencies in their tool arsenal, and revealing prospective risks, myITprocess empowers you to identify a wealth of revenue-generating opportunities for your clients, ultimately fostering stronger partnerships and sustained growth. This proactive strategy not only enhances client satisfaction but also positions you as a trusted advisor in the evolving tech landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Roadmappy

Founded

2025

Country

Switzerland

Website

roadmappy.io

Vendor Details

Company Name

IT Glue

Founded

2013

Country

Canada

Website

www.itglue.com/myitprocess/

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Roadmap

Collaboration No 
Content Import / Export No 
Diagramming No 
Drag & Drop No 
Feature Management No 
Milestone Tracking No 
Prioritization No 
Requirements Management No 
Workflow Management No 

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Strategic Planning

Budgeting & Forecasting No 
Dashboard No 
Goal Setting / Tracking No 
Idea Management No 
KPIs No 
Modeling & Simulation No 
Roadmapping No 
Scenario Planning No 
Scorecards No 

Alternatives

Alternatives